Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 30, 2014 19:33:27 GMT -8
And that is why FRST did nothing to the system you did not follow instructions and so by doing what you think you know, you actually did not know and had FRST do nothing!!!
Quads
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nooby
New Helpee
Posts: 24
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Post by nooby on Dec 30, 2014 19:53:29 GMT -8
I tried to follow instructions. If you can tell me what I can do from here, I will gladly do it. I did read instructions really slowly and to the end. I thought I had to rename the file so that it is the same file name fixlist.txt (as it says in the instructions).
It was on the desktop, I did not drag and drop. I right clicked and there was no 'Save As' option, just 'Save Link As' and when I clicked 'Save Link As', the strange html name appeared. I thought I had to change it. I already admitted I don't know anything and I didn't do it thinking I knew something, I was trying in my own way to adhere to the instructions.
If you can clarify what I did wrong and what I need to do from here on, it would be appreciated.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 30, 2014 20:08:19 GMT -8
Which Browser you using??
Quads
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nooby
New Helpee
Posts: 24
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Post by nooby on Dec 30, 2014 21:11:28 GMT -8
Google Chrome...
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 30, 2014 22:09:37 GMT -8
Try IE
Quads
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nooby
New Helpee
Posts: 24
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Post by nooby on Dec 30, 2014 22:46:38 GMT -8
It says 'Your current security settings do not allow this file to be downloaded' when I open it with Internet Explorer.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 30, 2014 23:50:54 GMT -8
For the infected Machine and IE Each time before downloading until Poweliks is broken, once broken do it once more and it should stay there. Start Internet Explorer. Click Tools ยป Options.Click on the Security tab. Select the Internet Zone. Click on the Custom Level button Click OK. Quads
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nooby
New Helpee
Posts: 24
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Post by nooby on Dec 31, 2014 22:49:49 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 31, 2014 23:08:32 GMT -8
Since when as FRST was not anywhere near the 3 services Windows has for the Windows Audio.
Quads
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nooby
New Helpee
Posts: 24
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Post by nooby on Jan 1, 2015 0:37:41 GMT -8
Dear Quads,
I believe I noticed it right after the computer restarted after FRST.exe fix. I'm not sure exactly when it was not working but I noticed if right after that restart. Thanks
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