Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Apr 10, 2015 15:21:23 GMT -8
"I can see a substantial difference so far"
Confirm you said can or you meant can't??
Quads
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Post by ostrich on Apr 11, 2015 9:08:54 GMT -8
"I can see a substantial difference so far" Confirm you said can or you meant can't?? Quads The performance has indeed improved. Applications are opening and the system seems to be quick and functional. I see a positive change. I will await your reply.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Apr 11, 2015 10:57:33 GMT -8
Spyhunter should still be in the Uninstall list for programs, but is dead, will leave that until later as it can't do anything, I will add it later down the list in step 4. Back in Normal Mode I would say you are?? On with step 4, Complete system check for any file and cleanup of items and tools used. Special attention to the different settings I have asked for below You can leave Norton Enabled even though ESET may warn about it. just makes the scan take longer. The pictures below showing what to click may be blue instead of green on the ESET website now, but the procedure is still the same Please read carefully and Slowly, Notice all the settings listed below to check before starting the scan. Take note of the NO tick in the Remove found threats setting below at it needs to have the tick removed.
Please download Online Scanner and save it to your Desktop. Start with administartor privileges. Select the option Yes, and click on . Choose the following settings: NO!! for Remove found threats (reason for this is we don't want something deleted and then Windows won't load). Click on Start. The virus signature database will begin to download. This may take some time. When completed the Online Scan will begin automatically. Note: This scan might take a long time! Please be patient.When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first! (List found Threats)Now click on Finish Quads
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Post by ostrich on Apr 13, 2015 10:52:44 GMT -8
Thank you. I've completed that step paying very close attention to the detail in your post. I have saved a copy of the log file to my Desktop.
I will await your instruction.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
|
Post by Quads on Apr 13, 2015 10:54:18 GMT -8
ummmm I need the log file like I have with previous log files (logs).
Quads
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Post by ostrich on Apr 13, 2015 11:16:21 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Apr 13, 2015 21:50:01 GMT -8
I am getting there, in between my other work, It is a Loooonnnnng list.
Quads
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Post by ostrich on Apr 14, 2015 8:33:14 GMT -8
I am getting there, in between my other work, It is a Loooonnnnng list. Quads I appreciate your help. I can imagine just how busy you must be. Thank you again. I will await your instruction before proceeding.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Apr 15, 2015 22:06:21 GMT -8
You may want to read carefully all of this message first before starting the steps. NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemDownload the script attached (the script is inside the .zip archive you have to extract the fixlist.txt out of the zip first), needs to be the same file name as well (fixlist.txt), have it on the Desktop, so that fixlist.txt is next to FRST64.exe, DO NOT DRAG AND DROP to download the script, it won't work for FRST (Right click on the attachment link (not the normal left click) and from the menu choose Save As or Save Link as.)
The script tells FRST what to do. Start FRST that is on the desktop
When the tool opens click Yes to disclaimer. (if it still does) Press the Fix button just once and wait.The tool will make a log on the Desktop (Fixlog.txt) please post it to your reply (attach or paste) Quads Attachments:fixlist.zip (22.41 KB)
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Post by ostrich on Apr 21, 2015 11:57:31 GMT -8
I had a family emergency and had to leave the PC behind. I apologize for the delay though. I've read through the instructions and have done exactly as instructed. I've uploaded the file to wikisend and it can be found here: wikisend.com/download/116242/Fixlog.txtThank you again so much. I will await your direction.
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