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Post by nagiboy on May 8, 2015 9:01:07 GMT -8
I have now completed the remaining steps as per your post. And here is the requested file.
Fixlog.txt file
thanks
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on May 10, 2015 15:43:27 GMT -8
Read carefullyDownload Adwcleaner from here to your desktop and run a scan. You may have to right click adwcleaner.exe and choose "Run as Administrator" from the menu. (Click the Scan button to start the scanning). It will create a log after it is finished scanning. If not (or if it just asks for you to uncheck what you don't wanted deleted), there is a LogFile button in the middle of the main window; click that and it will make the log file. Once the report file is made, you can leave AdwCleaner running (but don't delete anything yet) or you can close it down (we can always get a fresh scan done before the deletions). ONE SCAN ONLY, PLEASEAttach or paste the log back here for review and further instructions. Thanks.
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Post by nagiboy on May 11, 2015 13:52:04 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on May 11, 2015 22:34:20 GMT -8
FIRSTPlease run AdwCleaner again (if you don't have it running from the last scan) and a) Click the Scan Button and wait for the scan to finish, (If Adwcleaner has been left open at the finish of the scan this is already done). b) Make sure in your case all the items under each TAB are ticked / checked then. c) Click the Clean Button and Adwcleaner will process all the items ticked / checked and then may ask for the system to be restarted. d) It should create a new log afterwards (with S0 in the name). e) Please attach or copy the log into your reply here. SECONDMalwarebytes' Anti-MalwarePlease download the latest version of Malwarebytes' Anti-Malware from HereDouble Click on the mbam-setup.exe file to install the application. Do not check on the Trial of Professional version. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. When the main screen opens, if the database is out of date, you can click on the Fix Now banner or the Update Now link Once the program has loaded and updated, select " Scan Now >>" to start the scan. The scan may take some time to finish, so please be patient. If any malware is found, you will be presented with a screen like the one below. Please click on the Save results > link in the bottom right hand corner and select the Text file(*.txt) from the dropdown list. I would suggest you save the file on your desktop (as we need the report attached here for review and it is easy to find on the desktop). After you have saved the report file, return to the Potential Threats Detected page and click on Cancel. You can close MBAM after that. Please attach the report file to a post here; I will review the file and script what needs to be removed.
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Post by nagiboy on May 12, 2015 13:05:50 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on May 13, 2015 16:45:36 GMT -8
The MBAM scan results just links to post you made. You could actually attach that log file in a post (I believe).
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Post by nagiboy on May 14, 2015 0:10:43 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on May 14, 2015 20:08:22 GMT -8
That one worked fine.
How is your system running? Are you still getting the "Fake Plugin 2" notification?
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Post by nagiboy on May 15, 2015 8:21:07 GMT -8
In all honesty I haven't really been using my computer, apart from to carry out your instructions. I have been waiting for the all clear before starting to use it properly again. After reading your post I have jumped onto the internet and so far so good no notifications popping up at all. System seems to be ok, nothing unusual to report.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on May 15, 2015 20:11:57 GMT -8
Good; your logs look clean. Let's remove the tools used and get you on your way. We need to remove the tools we've used during cleaning your machine. [/a] Ensure the following is ticked: - Activate UAC
- Remove disinfection tools
- Create registry backup
- Purge system restore
- Reset system settings
[/ul] Then click Run. The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply. Once you have the log file saved, please reboot your system to complete the clean up process. Your system looks clean and your logs are fine. Unless you want something else done, you are done and free to go.Final word from me: Surf safely, and watch when installing or letting anything add itself to your system. Remember, the best security is not on your system but in the chair in front of it. Take care and thanks for sticking with us in this rushed time.
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