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Post by christina on Aug 11, 2015 2:03:04 GMT -8
No luck!
I've had the pop up come through for downloading windows 10 which I've started the process on. Hopefully that might overwrite IE? |
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dbrisen
Malware Removalists
Posts: 3,688 
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Post by dbrisen on Aug 11, 2015 20:49:05 GMT -8
The "update / upgrade" to Win10 will over write IE depending on the settings you keep during the installation of Win10. If you tell the installation to keep nothing, you will get a fresh install of the OS and apps that come standard with it.
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Post by christina on Aug 12, 2015 0:53:27 GMT -8
Hmmmm so that means wiping everything like the games apps too?
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Aug 12, 2015 17:15:23 GMT -8
If you are talking about MS Game apps, I believe that the update keeps those (or at least ports the settings / info / data into the Win10 compatible version of the app).
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Post by christina on Aug 15, 2015 0:25:56 GMT -8
Looks like the upgrade to Windows 10 has managed to get of the last bit that was hanging around. I'll stop using IE for a while and use the new windows edge instead and keep an eye on infection coming back.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Aug 16, 2015 20:57:07 GMT -8
Cool! Sorry this took so long and you had to do a upgrade to remove the last bit.
Edge is great right now but watch for them to update it so that it can use Chrome extensions (which means it can be infected the same way).
Let me know how this goes for you; I like Win10 but then again I can use any versions as long as they are supported by MS.
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Post by christina on Aug 25, 2015 18:25:58 GMT -8
Hey so everything has been clean. Opened IE to come here and the homepage stuck to google so I think I'm back to normal. Have kept the family away from using any free tv/movies sites so that probably helps!! Thank you so much for all of your help! You're doing a really great service for people through this forum!
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Aug 26, 2015 13:08:23 GMT -8
You are more than welcome!! Come back anytime you need help! Bye.
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