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Post by whiss1 on Jul 21, 2015 12:23:39 GMT -8
Please could someone give me a hand trying to remove Offers4U. Using Chrome at the moment and the ads keep coming up. Any help would be greatly appreciated
Thanks
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Krusty
Logging Assistant
In Oz
Posts: 2,330 
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Post by Krusty on Jul 21, 2015 16:40:50 GMT -8
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Post by whiss1 on Jul 23, 2015 9:51:17 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jul 23, 2015 16:36:58 GMT -8
Open notepad by pressing the Windows Key + R key, typing notepad in the Run box and pressing Enter. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy. Paste this into the open notepad. Save it to your desktop as fixlist.txtNOTE. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemStart FRST that is on the desktop by right clicking on file and selecting "Run as Administrator..." and press the Fix button just once and wait.  If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply. How is your system running now? Popups with all browsers or just one? |
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Post by whiss1 on Jul 23, 2015 22:56:29 GMT -8
I could only notice the pop ups on Chrome. I don't use IE that much but I did open it to see if they appeared and they didn't. I have just run the tool and the output file is here: pastebin.com/HGJSma6zThe system seems to be running fine, Chrome doesn't seem to have the pop ups anymore but they haven't appeared for a couple of days and I haven't changed or deleted anything. I have only run what I have been told to run. |
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jul 24, 2015 7:50:01 GMT -8
I would like to see one more scan just to check for past hidden malware: AdwCleaner by XplodeDownload AdwCleaner from here or from here. Save the file to the desktop. NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete. Close all open windows and browsers.[/b][/font] Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner. You will see the following console:  Click the Scan button and wait for the scan to finish. After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.Click the Clean button. Everything checked will be deleted. When the program has finished cleaning a report appears. Once done it will ask to reboot, allow this  On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt[/ul] Optional: NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it. |
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Post by whiss1 on Jul 25, 2015 0:44:55 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jul 26, 2015 13:38:11 GMT -8
How is your system running now? Any more of the Offers4U?
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Post by whiss1 on Jul 27, 2015 11:39:54 GMT -8
appeared earlier when I was on my PC before work. It hasn't appeared since, it came up when I went on Amazon
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jul 27, 2015 17:41:15 GMT -8
What browser?
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