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Post by chatson on Jun 25, 2014 20:13:40 GMT -8
When starting windows 7 it stops at a Repair windows or start normally option. I have tried both and repair continued for 24 hours and i did stack dump, when choosing start normal it comes back to the above option of repair or start normal.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jun 25, 2014 20:20:43 GMT -8
Can you get to the Advanced Boot Options menu during system start up (by tapping F8)? If so, can you choose Safe Mode and see if that completes booting?
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jun 25, 2014 20:49:47 GMT -8
Also, Does in the F8 menu it gives you the option of "Repair your Computer" In case tools are needed to be used using that function to get to command prompt (CMD)
Quads
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Post by chatson on Jun 25, 2014 21:34:59 GMT -8
yes F8 give repair your computer option - and yes i tried starting safe mode but went back to repair or start normally as before
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Post by chatson on Jun 25, 2014 22:01:26 GMT -8
safe mode gets to windows\system32\drivers\classpnp.sys then stops and goes back to loop - I have the following options in F8 Repair your computer Safe mode Safe mode with networking Safe mode with command prompt enable Boot Logging Enaable low-resolution video (640x480) Debugging mode Disable automatic restart on system failure Disable Driver signature enforcement start window normally
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jun 25, 2014 23:17:25 GMT -8
In the list select (in Bold below)
Repair your computer Safe mode Safe mode with networking Safe mode with command prompt enable Boot Logging Enaable low-resolution video (640x480) Debugging mode Disable automatic restart on system failure Disable Driver signature enforcement start window normally
Then try Safe Mode again to see if the system stops at a BSOD with a STOP CODE for us.
Some times it is not classpnp.sys that is the problem but the file that is attempting to load afterwards
Quads
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Post by chatson on Jun 30, 2014 21:49:38 GMT -8
Hi thanks I have just tried Disable automatic restart on system failure and I got a blue screen come up with problem detected UNMOUNTABLE BOOT VOLUME it says to restart in safe mode but when I tried that it went back to window repair. The technical information from the blue screen says *** STOP:0X0000000ED (OxFFFFFA8006A85940, OxFFFFFFFFC00000B5, 0x0000000000000000, 0x0000000000000000) if this helps.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jun 30, 2014 22:09:21 GMT -8
STOP:0X0000000ED (OxFFFFFA8006A85940, OxFFFFFFFFC00000B5, 0x0000000000000000, 0x0000000000000000) usually means the Hard Drive is dying (sometimes slowly) and the partition to boot to is no longer seen correctly.
Being in Christchurch to, I am willing to discuss about me using my Boot CD's to access and transfer the data on the system so that any personal data especially is transferred to a portable Hard Drive and saved.
Quads
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jul 9, 2014 20:25:59 GMT -8
Here is the File structure transfer of the 2 partitions I have done so far ( I have also did a backup clone of the 2 partitions) They are backed up on my system. One to go, and that appears to have even more damage occurred for that partition Quads
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Aug 13, 2014 19:14:05 GMT -8
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