That is good news about AdwCleaner; one more scan will tell the tale however. I'll look at what we should add to your protection.
This next step may take a while (just to warn you) .....
ESET Online does not work with IE 11 (Internet Explorer) at the moment (a few weeks ago anyway) so if you have IE 11, Chrome or Firefox has to be used instead. ESET Online does work with IE 10 and earlier.
You can leave Norton Enabled even though ESET may warn about it. just makes the scan take longer. The pictures below showing what to click may be blue instead of green on the ESET website now, but the procedure is still the same
Please read carefully and Slowly, Notice all the settings listed below to check before starting the scan. Stop and ask if you have any questions.Take note of the NO tick in the Remove found threats setting below at it needs to have the tick removed.
Hold down
Control key and click on the following link to open ESET OnlineScan in a new window.
Link =>>
ESET Online Scanner <<
Click the
Run ESET Online Scanner located on the left side of the page (not the free trial).
For browsers other than Internet Explorer only: (Microsoft Internet Explorer users can skip this step)
Click on the esetsmartinstaller link in the popup window that opens. Save it to your desktop.
Double click on the icon on your desktop.
Check (accept) the Terms of Use.
Click the START button.
Accept any security warnings from your browser.
Now in the
Computer scan settings window that appears:-
Make sure that the option
Enable detection of potentially unwanted applications is selected.
Now click on
Advanced Settings and configure the options as follows:
Remove found threats is Not checkedScan archives is checkedScan for potentially unsafe applications is checkedEnable Anti-Stealth Technology is checkedNow click on:
StartESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan is finished, if any threats are found you will see the screen below. Click to view the found threats.
At the bottom of the listed threats, there is an option to save the results to a text file. Please do this so you can attach the results here for review and removal of the items that are not false positives (these will be scripted out so do not worry).
Once the log text file is saved, return to the Scan Finished screen by clicking "<<Back", then
click on the uninstall button and click Finish.
Attach the saved log file in your next reply please. Thanks.