Reimageplus and Ad by Advertise popups/redirects in Chrome

masher
New Helpee

Posts: 3

Reimageplus and Ad by Advertise popups/redirects in Chrome Apr 15, 2016 19:26:34 GMT -8

Quote

Post by masher on Apr 15, 2016 19:26:34 GMT -8

Hello! Having some persistent issues in Chrome, but haven't observed any noticeable issues in other browsers. I read the post "2nd - I think I am Infected. What do I do?" fully, and have attached the text files accordingly. Thanks in advance for your help

FRST.txt
Addition.txt

dbrisen
Malware Removalists

Posts: 3,688

Reimageplus and Ad by Advertise popups/redirects in Chrome Apr 15, 2016 22:05:53 GMT -8

Quote

Post by dbrisen on Apr 15, 2016 22:05:53 GMT -8

Let us clean with these first and see where that goes .... System seems to be fairly well maintained ....

FIRST >>>>

Open notepad by pressing the Windows Key + R key, typing notepad in the Run box and pressing Enter. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy. Paste this into the open notepad. Save it to your desktop as fixlist.txt

Start
CreateRestorePoint:
CloseProcesses:
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-1373438490-166201933-3496754031-1001\...\Run: [SpybotPostWindows10UpgradeReInstall] => C:\Program Files\Common Files\AV\Spybot - Search and Destroy\Test.exe [1011200 2015-07-28] (Safer-Networking Ltd.)
C:\Program Files\Common Files\AV\Spybot - Search and Destroy
HKU\S-1-5-21-1373438490-166201933-3496754031-1001\...\MountPoints2: {7c7baac7-c2a0-11e5-bfa5-2c44fdb3ee90} - "E:\DTVP30_Launcher.exe"
Winsock: Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808 2015-10-30] (Microsoft Corporation)ATTENTION: LibraryPath should be "%SystemRoot%\system32\napinsp.dll"
Winsock: Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656 2015-10-30] (Microsoft Corporation)ATTENTION: LibraryPath should be "%SystemRoot%\system32\pnrpnsp.dll"
Winsock: Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656 2015-10-30] (Microsoft Corporation)ATTENTION: LibraryPath should be "%SystemRoot%\system32\pnrpnsp.dll"
Winsock: Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024 2015-10-30] (Microsoft Corporation)ATTENTION: LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160 2015-10-30] (Microsoft Corporation)ATTENTION: LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
Winsock: Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552 2015-10-30] (Microsoft Corporation)ATTENTION: LibraryPath should be "%SystemRoot%\System32\winrnr.dll"
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
CHR HomePage: Default -> about:blank
CHR StartupUrls: Default -> "about:blank"
CHR Session Restore: Default -> is enabled.
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.75\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.75\pdf.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll => No File
CHR Extension: (Google Drive) - C:\Users\josh\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-25]
CHR Extension: (Google Search) - C:\Users\josh\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-27]
CHR Extension: (The Camelizer) - C:\Users\josh\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghnomdcacenbmilgjigehppbamfndblo [2015-08-24]
CHR Extension: (Chrome Web Store Payments) - C:\Users\josh\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-03]
S3 DisplayLinkUsbIo_x64; \SystemRoot\system32\DRIVERS\DisplayLinkUsbIo_x64_7.9.630.0.sys [X]
S3 dlcdcncm; \SystemRoot\System32\drivers\dlcdcncm62_x64.sys [X]
S3 dlusbaudio; \SystemRoot\system32\DRIVERS\dlusbaudio_x64.sys [X]
S1 epp64; \??\C:\EEK\bin\epp64.sys [X]
C:\Windows\system32\DRIVERS\DisplayLinkUsbIo_x64_7.9.630.0.sys
C:\Windows\System32\drivers\dlcdcncm62_x64.sys
C:\Windows\system32\DRIVERS\dlusbaudio_x64.sys
C:\EEK\bin\epp64.sys
Task: {1B16DADB-4300-4467-8D16-E36EF4989A36} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {1E2351F2-8582-4C99-8759-70038BFE24AC} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {2F7AA3FF-0B29-4968-B410-527DEEDA99B3} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {4DDE109A-A593-4D36-B277-4968CB7EB286} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {510BE008-8E80-4F7E-AD0B-C22A5A0F8279} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {5565957A-C442-4F4E-9604-5197A05B4631} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {6D61DC1F-94A4-46CE-BB03-25FFFDF3D58D} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {CFED64FA-6CA5-4AE1-8144-DF2CF7978C66} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {D2419B5D-51BB-4D63-A2C1-87B65E9AF291} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {D90F0182-25E9-4FE3-A394-F0026B71DEE5} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {F234AAFA-EE51-403E-91D1-3B9212DAE388} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
cmd: ipconfig /flushdns
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state on
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
CMD: bitsadmin /reset /allusers
RemoveProxy:
EmptyTemp:
Reboot:
end

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Start FRST that is on the desktop by right clicking on file and selecting "Run as Administrator..." and press the Fix button just once and wait.

If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

SECOND >>>>

Junkware Removal Tool
Please download JRT from here to your desktop.

Note: Temporarily disable/shut down your protection software now to avoid potential conflicts, how to do so can be read here.

Double click the JRT.exe file to run the application.

The application will open an Command Prompt window and run from there (this is normal for this program, so not to be alarmed).

When it is asked, press any key to allow the program to continue / run.

This will create a log on the desktop; please copy and paste the JRT.txt log text in your next post.

Note: After the log file is created, please enable your protection software / reboot your system and verify your protection software is enabled.

LAST >>>>

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

[/b][/font] Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:

Click the Scan button and wait for the scan to finish.

After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.

Click the Clean button.

Everything checked will be deleted.

When the program has finished cleaning a report appears.

Once done it will ask to reboot, allow this

On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C0].txt
[/ul]

Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

masher New Helpee Posts: 3	Reimageplus and Ad by Advertise popups/redirects in Chrome Apr 16, 2016 5:11:00 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by masher on Apr 16, 2016 5:11:00 GMT -8 Great, here are the text files from the 3 steps. Fixlog.txt (14.35 KB) JRT.txt (938 B) AdwCleanerC4.txt (1.6 KB)

dbrisen
Malware Removalists

Posts: 3,688

Reimageplus and Ad by Advertise popups/redirects in Chrome Apr 16, 2016 17:08:49 GMT -8

Quote

Post by dbrisen on Apr 16, 2016 17:08:49 GMT -8

First, try resetting the Chrome User Profile >>>>
Enter the keyboard shortcut (Windows key + E) to open Windows Explorer.
In the Windows Explorer window that appears enter the following in the address bar.
Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
Windows Vista/ Windows 7/ Windows 8: %LOCALAPPDATA%\Google\Chrome\User Data\
Locate the folder called "Default" in the directory window that opens and rename it as "Backup default."
Try opening Google Chrome again. A new "Default" folder is automatically created as you start using the browser.

If that fails to fix the problem, uninstall and reinstall Chrome >>>>

First, download a fresh copy of the Chrome installer:
32 bit systems -32 bit here
64 bit systems - 64 bit here

Note: Save the download file to your desktop for easy finding later.

Next, uninstall Chrome using the Control Panel Remove program app:

Please go to START (Windows Orb) >> Control Panel >> Uninstall a Program or Programs and Features and remove the following (if listed):

Google Chrome

To do so, left clicking on the name once and then click Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.

Last, restart your system and install Chrome:
Double click on the install file on your desktop (from the First step) to run the installer.

Please use Chrome after the installation and check for any problems.

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

dbrisen Malware Removalists Posts: 3,688	Reimageplus and Ad by Advertise popups/redirects in Chrome Apr 19, 2016 18:57:21 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by dbrisen on Apr 19, 2016 18:57:21 GMT -8 Are you still needing any assistance?
	I will not provide malware removal by PM; please post in your thread on the Malware Removal board. My help is always free but if you would like to help encourage me or show your thanks -----> *DONATE*

masher New Helpee Posts: 3	Reimageplus and Ad by Advertise popups/redirects in Chrome Apr 30, 2016 13:27:19 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by masher on Apr 30, 2016 13:27:19 GMT -8 My apologies for the delayed response as I was traveling. I haven't seen a recurrence so far, so believe this is resolved. Thanks again for your help!

dbrisen
Malware Removalists

Posts: 3,688

Reimageplus and Ad by Advertise popups/redirects in Chrome Apr 30, 2016 21:56:24 GMT -8

Quote

Post by dbrisen on Apr 30, 2016 21:56:24 GMT -8

Cool; if you are not having any other issues then let us remove the tools and get you set to go your way ....

We need to remove the tools we've used during the cleaning of your machine.

[/a] or here
Ensure the following is ticked:
Activate UAC
Remove disinfection tools
Create registry backup
Purge system restore
Reset system settings
[/ul]

Then click Run. The program will run for a few moments and then notepad will open with a log.

Please paste the log in your next reply. Once you have the log file saved, please reboot your system to complete the clean up process.

Your system looks clean and your logs are fine. Unless you want something else done, you are done and free to go.

Final words from me: Surf safely, and watch when installing or letting anything add itself to your system. Remember, the best security is not on your system but in the chair in front of it. Take care and thanks for sticking with us in this rushed time.

Consider a program that will check for out-of-date programs on your system
Some programs don't have update checks built in or make you run the application to start the check for updates process. An easier way to stay on top of the current versions of your installed programs is to use a version checking program like Heimdal Free from Heimdal Security (you can get the software from here and read more about it on the same page).

=== options ====
Unchecky is a small service that runs in the background to help keep those "extra toolbars" and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.

CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here.

Also, consider adding MalwareBytes Antimalware to your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won't have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.

Lastly, if you use Firefox as your main web browser, consider adding the NoScript and AdBlockPlus add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.

You may also find some information and tips at this thread:
How did I get infected in the first place?
and
COMPUTER SECURITY - a short quide to staying safer online

I'll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

Reimageplus and Ad by Advertise popups/redirects in Chrome

Post by masher on Apr 15, 2016 19:26:34 GMT -8

Post by dbrisen on Apr 15, 2016 22:05:53 GMT -8

Post by masher on Apr 16, 2016 5:11:00 GMT -8

Post by dbrisen on Apr 16, 2016 17:08:49 GMT -8

Post by dbrisen on Apr 19, 2016 18:57:21 GMT -8

Post by masher on Apr 30, 2016 13:27:19 GMT -8

Post by dbrisen on Apr 30, 2016 21:56:24 GMT -8