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Post by glorywriter on Jul 19, 2014 22:44:51 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jul 19, 2014 22:58:00 GMT -8
Tools and Quarantines we used to be removed Please download DelFix by Xplode to your Desktop. toolslib.net/downloads/viewdownload/2-delfix/Double-click to run the program; Note: Windows Vista/7/8 users right-click and choose Run as administrator Make sure the Remove Disinfection tools is ticked / selected in the list Click RUNA log will be opened after the operation is finished Copy and Paste it in your next reply Quads
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Post by glorywriter on Jul 19, 2014 23:02:43 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jul 19, 2014 23:06:25 GMT -8
You are free to go on your merry way. You are now fixed / Solved.
Quads
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Post by glorywriter on Jul 19, 2014 23:16:29 GMT -8
I can not thank you enough. I had been battling this problem for months and am so thankful I found a post with information about this board. On previous computers, I've taken them to "experts" who charged me $100 to remove viruses, and when I'd get it back, not much better. Thank you so much for sharing your expertise so generously. I am beyond grateful. Seriously, I don't have the words to express my gratitude adequately. If you were nearby, I would make you an awesome cake, my area of expertise.
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Post by glorywriter on Jul 20, 2014 9:36:59 GMT -8
I'm so frustrated. It all worked great last night. The very first search I did this morning went back to the us.yhs4.search.yahoo.com/. What did I do wrong??
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jul 20, 2014 10:03:07 GMT -8
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Post by glorywriter on Jul 20, 2014 10:14:17 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Jul 20, 2014 10:44:39 GMT -8
Download OTL www.bleepingcomputer.com/download/otl/ On to the Desktop Click on the Blue Button on the download page Download Now @ Authors Site Disable your AV for say 30mins or More Start OTL, Right click "Run as Administrator" Under Copy and paste What I have put in the .txt file I have attached, all the way to the bottom ([REBOOT] is the last command line) , It is in the correct line by line layout as it is to be for OTL to understand, what I want it to do. (include the : at the start of :OTL and all the way to the end / bottom) and run the script. (Red Run Fix Button) The output log, should be placed in the C:\_OTL\MovedFiles folder after, to attach back here. Looks like a txt file not a Folder Quads
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Post by glorywriter on Jul 20, 2014 14:17:51 GMT -8
I followed the directions and the txt file was created. However, it won't let me attach it as it it too large and I can't copy it here as it is too long.
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