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Post by bksvtw on Nov 2, 2016 8:22:15 GMT -8
I downloaded the Delfix excutable and Norton immediately said it was unsafe and deleted it from the system when I tried to run it? I could go uninstall the programs we used but I believe you probably wanted to create a registry backup and flush the system restore in case that Trojan was somehow in the backups. Anyhow Delfix was seen as dangerous and Norton killed it before I was able to do anything with it. I am obviously not to crazy about trying it again once Norton bounced it.
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Post by bksvtw on Nov 2, 2016 8:23:37 GMT -8
I downloaded the Delfix excutable and Norton immediately said it was unsafe and deleted it from the system when I tried to run it? I could go uninstall the programs we used but I believe you probably wanted to create a registry backup and flush the system restore in case that Trojan was somehow in the backups. Anyhow Delfix was seen as dangerous and Norton killed it before I was able to do anything with it. I am obviously not to crazy about trying it again once Norton bounced it.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 2, 2016 11:30:05 GMT -8
Download Delfix from here at BleepingComputer.com . Norton appears to not like the developer's Toolslib site but does like BleepingComputer's site; I will have to talk to them about that as it is the same file but Norton will not delete the BC file (and lets it run).
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Post by bksvtw on Nov 2, 2016 12:13:40 GMT -8
Norton liked that much better. No problems.
Here is the log file:
# DelFix v1.010 - Logfile created 02/11/2016 at 16:02:08 # Updated 26/04/2015 by Xplode # Username : Bill - BILL-DESKTOP # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
~ Removing disinfection tools ...
Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : HKLM\SOFTWARE\AdwCleaner
~ Creating registry backup ... OK
~ Cleaning system restore ...
Deleted : RP #205 [Windows Update | 10/20/2016 23:20:34] Deleted : RP #206 [Removed QuickTime 7 | 10/24/2016 17:18:26] Deleted : RP #208 [Restore Point Created by FRST | 10/24/2016 17:24:56] Deleted : RP #209 [JRT Pre-Junkware Removal | 10/24/2016 17:43:19] Deleted : RP #210 [Scheduled Checkpoint | 11/01/2016 19:07:56] Deleted : RP #211 [Malwarebytes Anti-Rootkit Restore Point | 11/01/2016 19:43:07] Deleted : RP #212 [Windows Update | 11/01/2016 22:21:52]
New restore point created !
########## - EOF - ##########
I think we may be good now. You can tell me but I think we are done. Really appreciate the help you gave to me as well as others. This has to be keeping you pretty busy. I will be going to the donation link.
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