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Post by jborchel on Sept 28, 2014 18:12:58 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Sept 28, 2014 18:17:57 GMT -8
You have not downloaded the fixlist as stated in the instructions in RED by the looks as the file has downloaded as a HTML file
Quads
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Post by jborchel on Sept 29, 2014 11:26:11 GMT -8
I posted the fixlog.txt, not the fixlist.txt to my last message. I followed your red instructions and the procedure execution produced the fixlog.txt file. I then tried to post that to my last message and I thought that was accomplished. Fixlog.txt shows up as a blue link in my last message. The only question I had was the attach file prompt has terms I'm not sure of so I hit the Insert button and the blue fixlog.txt showed up in my message. Perhaps my problem is that I don't know how to move a file(FRST or Addition) from the Download area to the Desktop for execution. From Windows Explorer I used the right click Copy and paste functions to make the move. It looked like it was executing properly. What am I doing wrong?
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Sept 29, 2014 14:24:07 GMT -8
"From Windows Explorer I used the right click Copy and paste functions to make the move"
Is Not what I said in RED Copy and paste is NOT Save as or Save link as is it??
Quads
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Post by jborchel on Oct 2, 2014 12:33:13 GMT -8
I have run the tool again. This fixlog.txt looks like what you are looking for. I believe it is not html. Hopefully it will attach properly.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Oct 2, 2014 14:11:36 GMT -8
THAT IS BETTER The Items are Now in a Quarantine folder of mine for now, Read carefully
Download Adwcleaner www.bleepingcomputer.com/download/adwcleaner/ on to your desktop The Blue Download Now @bleeping Computer button and run a scan ( Scan Button). It will create a log after. Or there is a Report button, ONE SCAN ONLY
Attach or paste the log back here Quads
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Post by jborchel on Oct 4, 2014 10:07:52 GMT -8
The report is attached although the tool didn't identify any issues.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Oct 4, 2014 10:18:39 GMT -8
a) You are to use a new downloaded version of Adwcleaner
b) The log you replied with is Old, months and months old (2013) which is useless to me and other MR's OR your system clock is incorrect as it is not 2013 it is 2014 for starters
It the log, which as been played with is correct then it did find objects
Quads
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Post by jborchel on Oct 5, 2014 10:24:04 GMT -8
Quads,
This is the prompt I used at Bleepingcomputer.com:
Downloading AdwCleaner 3.3.1.1 ... AdwCleaner is a program that searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers from your computer. By using AdwCleaner you can easily remove many of these types of programs for a better user experience on your computer and while browsing the web.
Thank you for choosing BleepingComputer.com as your download destination. Your download will begin momentarily.
If the download process does not begin automatically, please click here.
The cleaner tool itself says v3.311 at the top. I don't know why the report says v3.016. My system clock is current time and date. I don't know why the report says 31/12/2013. If the data looks correct than I suggest to you that it is correct unless the cleaner tool has been hijacked or corrupted by Astromenda.
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Post by jborchel on Oct 5, 2014 10:35:36 GMT -8
I ran the report again. This time the report is current. It is attached I hope.
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