joed
New Helpee
Posts: 16
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Post by joed on Sept 15, 2014 17:39:56 GMT -8
Please see above again. It was so long I had to send in two screen shots.
Joe
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Sept 15, 2014 18:09:49 GMT -8
OK the driver show (well some) but No Miniports, which I find odd for the Miniports that do list on systems I have worked on for Symantec / Norton, Avast and lavasoft/ Ad-Aware
In the list
bdfwfpf.sys = C:\Program Files\Lavasoft\Ad-Aware Antivirus\Firewall Engine\1.6.0.0\Drivers\bdfwfpf.sys [102992 2014-07-10] (BitDefender LLC)
BitDefender Firewall NDIS 6 Filter Driver = c:\program files\lavasoft\ad-aware antivirus\firewall engine\1.6.0.0\drivers\bdfndisf6.sys [93160 2014-07-10] (BitDefender LLC)
gfibto = C:\Windows\System32\drivers\gfibto.sys [14456 2013-06-22] (GFI Software)
MBAMWebAccessControl = C:\Windows\system32\drivers\mwac.sys [63704 2014-05-12] (Malwarebytes Corporation)
SBRE = \??\C:\Windows\system32\drivers\SBREdrv.sys (BROKEN /GONE and why there is a yellow Triangle)
Can't spot, gfiark; C:\Windows\System32\drivers\gfiark.sys [41032 2013-05-23] (ThreatTrack Security)
Also missing is
AODDriver4.01 the driver got updated to AODDriver4.1 but the old entry still exists
Quads
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Sept 15, 2014 18:34:54 GMT -8
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joed
New Helpee
Posts: 16
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Post by joed on Sept 15, 2014 21:57:48 GMT -8
That seems to have done the trick. Both Norton and Windows now update. Am I not able to use either the Malwarebytes or Lavasoft anymore on this computer? My other four seem to have no problem with both of these programs installed.
Joe
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Sept 15, 2014 22:48:20 GMT -8
Your MBAM was broken anyway, If you install MBAM install as the Free version or if the Pro version, go to the Realtime or Protection Tab and make sure the first 3 options are unticked, so that MBAM becomes an on demand scanner only Here is a screenshot showing the first 2 options circled, the 3rd to untick is the next one down (protection module) You have Norton Installed SOOOOO Lavasoft / Ad-Aware AV and Norton together = No No No!!! Both are realtime scanning AV's, Firewalls, etc. (Norton 360 has a Firewall also) then there is with Norton Heuristics, SONAR, Intrusion Prevention, Blah Blah.................Both products compete, AV's like Norton, Bitdefender, Avast, AVG, MSE, Kaspersky, ESET, F-Secure, Lavasoft, TrendMicro and so on are NOT to go together at all they can even start detecting each other including each others definitions The Lavasoft tech guys should know not to do the same. Quads
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joed
New Helpee
Posts: 16
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Post by joed on Sept 16, 2014 6:16:06 GMT -8
I have downloaded only Malwarebytes again and will use it periodically/manually. I was told about incompatibility issues but have not had a problem over these many years with this set-up - always thinking more protection was better. Now I know better. I will watch my other systems for issues and most likely dump Lavasoft, as Norton runs on all of them.
Thanks, Joe
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Sept 16, 2014 10:43:42 GMT -8
Tools and Quarantines we used to be removed Please download DelFix by Xplode to your Desktop. toolslib.net/downloads/viewdownload/2-delfix/Double-click to run the program; Note: Windows Vista/7/8 users right-click and choose Run as administrator Make sure the Remove Disinfection tools is ticked / selected in the list Click RUNA log will be opened after the operation is finished Copy and Paste it in your next reply And I will be shifting your thread to the Security Software board soon as there was no Malware to remove Quads
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joed
New Helpee
Posts: 16
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Post by joed on Sept 16, 2014 13:38:58 GMT -8
# DelFix v10.8 - Logfile created 16/09/2014 at 17:37:02 # Updated 29/07/2014 by Xplode # Username : Joe - HOMECOMPUTER # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
~ Removing disinfection tools ...
Deleted : C:\FRST Deleted : C:\Users\Joe\Downloads\FRST64.exe Deleted : C:\Users\Joe\Downloads\JRT.exe
########## - EOF - ########## Quads,
Thanks for all your help.
Joe
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Sept 16, 2014 15:40:11 GMT -8
You can go on your merry way, with a properly working Internet and Norton Firewall
Quads
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