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Post by tomav3 on Dec 10, 2013 20:17:34 GMT -8
OK
Restart completed.
tomav3
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 10, 2013 20:18:29 GMT -8
Read carefully
Download Adwcleaner www.bleepingcomputer.com/download/adwcleaner/ on to your desktopThe Blue Download Now @bleeping Computer
button and run a scan ( Scan Button). It will create a log after. Or there is a Report button. ONE SCAN ONLY
Attach or paste the log back here Quads
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Post by tomav3 on Dec 10, 2013 20:38:01 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 10, 2013 20:56:38 GMT -8
a) Click the Scan Button and wait for the scan to finish, (If Adwcleaner has been left open at the finish of the scan this is already done). b) Make sure in your case all the items under each TAB are ticked / checked then. c) Click the Clean Button and Adwcleaner will process all the items ticked / checked and then may ask for the system to be restarted.d) It should create a new log afterwards (with S0 in the name). Here is a Screenshot exampleIt will create a new log afterwards with [S0] in its name Quads
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Post by tomav3 on Dec 10, 2013 21:24:30 GMT -8
OK, this appears to be the report I get after the 'clean' step:
***** [ Files / Folders ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.16428
-\\ Mozilla Firefox v17.0.11 (en-US)
[ File : C:\Users\Tom V\AppData\Roaming\Mozilla\Firefox\Profiles\rq83jwvo.default-1385261853363\prefs.js ]
-\\ Google Chrome v31.0.1650.63
[ File : C:\Users\Tom V\AppData\Local\Google\Chrome\User Data\Default\preferences ]
*************************
AdwCleaner[R0].txt - [21897 octets] - [10/12/2013 21:32:48] AdwCleaner[R1].txt - [1033 octets] - [10/12/2013 22:03:42] AdwCleaner[R2].txt - [1154 octets] - [10/12/2013 22:09:50] AdwCleaner[R3].txt - [1274 octets] - [10/12/2013 22:15:06] AdwCleaner[S0].txt - [21805 octets] - [10/12/2013 21:58:42] AdwCleaner[S1].txt - [1095 octets] - [10/12/2013 22:04:42] AdwCleaner[S2].txt - [1216 octets] - [10/12/2013 22:10:44] AdwCleaner[S3].txt - [1196 octets] - [10/12/2013 22:16:22]
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1256 octets] ##########
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 10, 2013 21:29:22 GMT -8
You are on your own now, you went against instruction and the guidelines as my post number 1. The log tells me
Good Luck
Quads
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