dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 28, 2016 8:20:34 GMT -8
There really isn't a different version, just whether or not the real time protection features are enabled. However, 1000+ detections / removals IS a bit excessive so I would like to see the scan log. See if there are any files in the C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs folder. Scan logs will have mbam-log-somedate in the name.
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james
New Helpee
Posts: 9
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Post by james on Oct 28, 2016 11:20:19 GMT -8
Just to be sure, I downloaded Malwarebytes and ran it again. The final prompt was to delete all files that were quarantined, which I did.
The computer is working much better now.
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james
New Helpee
Posts: 9
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Post by james on Oct 28, 2016 11:37:54 GMT -8
here is the scan log from the second run:
<?xml version="1.0" encoding="UTF-16"?>
-<mbam-log>
-<header>
<date>2016/10/28 10:18:13 -0400</date>
<logfile>mbam-log-2016-10-28 (10-18-10).xml</logfile>
<isadmin>yes</isadmin>
</header>
-<engine>
<version>2.2.1.1043</version>
<malware-database>v2016.10.28.08</malware-database>
<rootkit-database>v2016.09.26.02</rootkit-database>
<license>trial</license>
<file-protection>enabled</file-protection>
<web-protection>enabled</web-protection>
<self-protection>disabled</self-protection>
</engine>
-<system>
<hostname>JAMES-PC</hostname>
<ip>192.168.1.120</ip>
<osversion>Windows 10</osversion>
<arch>x86</arch>
<username>James</username>
<filesys>NTFS</filesys>
</system>
-<summary>
<type>threat</type>
<result>completed</result>
<objects>355613</objects>
<time>1165</time>
<processes>0</processes>
<modules>0</modules>
<keys>0</keys>
<values>0</values>
<datas>0</datas>
<folders>0</folders>
<files>0</files>
<sectors>0</sectors>
</summary>
-<options>
<memory>enabled</memory>
<startup>enabled</startup>
<filesystem>enabled</filesystem>
<archives>enabled</archives>
<rootkits>disabled</rootkits>
<deeprootkit>disabled</deeprootkit>
<heuristics>enabled</heuristics>
<pup>enabled</pup>
<pum>enabled</pum>
</options>
<items> </items>
</mbam-log>
here is the scanlog from the first run:
<?xml version="1.0" encoding="UTF-16"?>
-<mbam-log>
-<header>
<date/>
<logfile>mbam-log-2016-10-27 (09-45-14).xml</logfile>
<isadmin>yes</isadmin>
</header>
-<engine>
<version>0.0.0.0000</version>
<malware-database>v0000.00.00.00</malware-database>
<rootkit-database>v0000.00.00.00</rootkit-database>
<license>free</license>
<file-protection>disabled</file-protection>
<web-protection>disabled</web-protection>
<self-protection>disabled</self-protection>
</engine>
-<system>
<hostname>JAMES-PC</hostname>
<ip>192.168.1.120</ip>
<osversion>Windows 10</osversion>
<arch>x86</arch>
<username>James</username>
<filesys>NTFS</filesys>
</system>
-<summary>
<type/>
<result>completed</result>
<objects>0</objects>
<time>0</time>
<processes>0</processes>
<modules>0</modules>
<keys>0</keys>
<values>0</values>
<datas>0</datas>
<folders>0</folders>
<files>0</files>
<sectors>0</sectors>
</summary>
-<options>
<memory>disabled</memory>
<startup>disabled</startup>
<filesystem>disabled</filesystem>
<archives>enabled</archives>
<rootkits>disabled</rootkits>
<deeprootkit>disabled</deeprootkit>
<heuristics>disabled</heuristics>
<pup>disabled</pup>
<pum>disabled</pum>
</options>
<items> </items>
</mbam-log>
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 28, 2016 23:48:05 GMT -8
Then I would say you are good to go as long as Norton is scanning again .... We need to remove the tools we've used during the cleaning of your machine. [/a] or hereEnsure the following is ticked: - Remove disinfection tools
- Create registry backup
- Purge system restore
[/ul] Then click Run. The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply. Once you have the log file saved, please reboot your system to complete the clean up process. Your system looks clean and your logs are fine. Unless you want something else done, you are done and free to go.Final words from me: Surf safely, and watch when installing or letting anything add itself to your system. Remember, the best security is not on your system but in the chair in front of it. Take care and thanks for sticking with us in this rushed time. === options ====Unchecky is a small service that runs in the background to help keep those "extra toolbars" and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed. CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here. Also, consider adding MalwareBytes Antimalware to your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won't have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week. Lastly, if you use Firefox as your main web browser, consider adding the NoScript and uBlock Origin add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view. You may also find some information and tips at this thread: How did I get infected in the first place?and COMPUTER SECURITY - a short quide to staying safer online
I'll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!
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james
New Helpee
Posts: 9
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Post by james on Oct 29, 2016 11:38:49 GMT -8
Norton is scanning. The cleaning tools were run. Here is the log:
# DelFix v1.010 - Logfile created 29/10/2016 at 14:29:56 # Updated 26/04/2015 by Xplode # Username : James - JAMES-PC # Operating System : Windows 10 Pro (32 bits)
~ Removing disinfection tools ...
Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : C:\Users\James\Desktop\adwcleaner_6.030.exe Deleted : C:\Users\James\Desktop\JRT.exe Deleted : C:\Users\James\Desktop\JRT.txt
~ Creating registry backup ... OK
~ Cleaning system restore ...
Deleted : RP #5 [Norton_Power_Eraser_20161013081533147 | 10/13/2016 12:15:57] Deleted : RP #12 [Windows Update | 10/17/2016 21:42:03] Deleted : RP #15 [Scheduled Checkpoint | 10/26/2016 13:01:30] Deleted : RP #16 [JRT Pre-Junkware Removal | 10/27/2016 13:04:24]
New restore point created !
########## - EOF - ##########
Thank you again for your help. A properly operating computer is so much better!!
James
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