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Post by moudihammoudi on Jun 14, 2015 0:37:53 GMT -8
I am not sure exactly, but i remember my usb was plugged in and i tried opening an Excel document and i was not able to open it, that's when i noticed the Help_Decrypt files. I have read about shadow or something like that which i can retrieve my documents from. Will that work for USB? any other options, very important docs to me.
As for the hardware part, i will try and locate a good technician around here.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jun 15, 2015 8:07:10 GMT -8
ShadowExplorer may be able to locate and / or retrieve your docs from the USB IF there is a working System Restore point that has a copy of the files in question. It is possible but highly unlikely.
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