dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jul 29, 2015 7:00:32 GMT -8
The malware you had is a variant that is new. Can you please upload the following file ( C:\FRST\Hives\software ) to this link www.bleepingcomputer.com/submit-malware.php?channel=184I need to get that file to some researchers to understand why the first tool was not working on removing the malware. Thank you for your help in this.
The browsing problems should have been dealt with in the fixes. Let me get a new look at your system, please. Read Slowly and all of it.If you still have a Addition.txt log file on your desktop, please delete it now. Start FRST64 that is on your Desktop by right clicking and selecting "Run as Administrator". The tool will start to run. When the tool opens click Yes to disclaimer. (if it does) Select Additional.txt in the Optional Scans section of FRST64. Press Scan button. It will make two logs ( FRST.txt and addition.txt) on your Desktop. Please attach the logs in your reply back. Or open the logs in notepad and copy the logs and paste back in a message as a reply. ( Ask if you don't know how to do either of these). Notes:
If your Security software blocks the running or download of FRST / FRST64, please disable the security software or make an exception for this file. FRST is updated very frequently and is safe to run but because of the frequent changes (to keep up with newest malware techniques) most Security Software does not approve of the unknown file. Right now the forum will not allow one to attach the Addition.txt file so please use wikisend.com or pastebin.com to upload the file and then post the download link here in your reply post.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jul 29, 2015 21:37:57 GMT -8
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Post by trucktek on Jul 30, 2015 2:50:04 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Jul 30, 2015 16:23:27 GMT -8
Actually, wikisend.com allows files upto 100Mb in size. Try that please. I will get the file and transfer it to the proper people.
Working on your logs now; thanks.
Please try resetting the Internet Options and see if that helps the browsing problem.
Click on Start > Control Panel > Internet Options.
Click Advanced tab.
Click on the Reset... button on the bottom part of the page in the Reset Internet Explorer settings section.
Click Reset in the next window and follow the popups. Restart your system and see if the problem is solved now.
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Post by trucktek on Jul 31, 2015 5:23:56 GMT -8
work is currently blocking wikisend right now, I will upload the hives/software file to wikisend tonight.
IE is still screwed up- I'm going to try removing and reinstalling IE 11. hopefully reinstallation will fix it.
Thank you for all your help so far.
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Post by trucktek on Jul 31, 2015 16:58:35 GMT -8
wikisend won't take the hives/software either- I checked and it's 102,108KB
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Aug 1, 2015 21:43:23 GMT -8
Zip the file and upload it to Dropbox.com.
How is your system running? Did IE11 ever get fixed?
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Post by trucktek on Aug 3, 2015 5:26:04 GMT -8
system running OK so far, still in process of reinstalling IE11. I have removed updates and reverted to IE8, now running through the update process to bring IE back up to IE11. I will get the hives/software to dropbox tonight once I set up an account
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Post by trucktek on Aug 3, 2015 19:09:52 GMT -8
dropbox link: www.dropbox.com/s/eniak9mcroyibv1/SOFTWARE?dl=0IE11 now reinstalled, most things working. some links don't work, they open a new window but nothing comes up, or the login page for my work website appears instead of the content that should have opened. I still need to copy the list of trusted sites for work into IE, so hopefully that fixes the link issue.
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Post by trucktek on Aug 4, 2015 5:24:10 GMT -8
The link issue appears unrelated to my work website - other websites that open a new window for a link are also not showing content. when I right-click a link, go to "properties" and copy/paste the URL the new page loads fine. I may need to find an IE fix forum to help me repair this problem.
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