dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Aug 4, 2015 18:41:01 GMT -8
Could be a Pop-up blocking setting in IE?
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Post by trucktek on Aug 8, 2015 3:58:19 GMT -8
thanks for your help- I've got my company IT guy looking at the problem with the company website, all other links are working fine. feel free to close this thread
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Aug 9, 2015 10:39:49 GMT -8
Sorry about the company web errors but your IT department is the best way to go on this. We do need to remove the tools used that are left on the system. [/a] Ensure the following is ticked: - Activate UAC
- Remove disinfection tools
- Create registry backup
- Purge system restore
- Reset system settings
[/ul] Then click Run. The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply. Once you have the log file saved, please reboot your system to complete the clean up process.
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