Post by tim92844 on Apr 24, 2016 4:11:46 GMT -8
I got re-directed here from Norton.
Recently I got a virus that changed my volume control (the speaker icon) automatically. Really annoying. I ran Norton Power Eraser (NPE,) Full-System Scan, and ending the SoundChanger.exe from the Task Manager, but the virus still existed.
What should I do? Can you help?
My OS is Windows 10. I tried to download the FRST.exe, but
a. I think Windows Defender blocked the downloading. I got the "Cannot be downloaded..." message the whole time. I strongly think this is the main reason.
b. Since my OS is Windows 10, and FRST.exe is compatible up to Windows 8, FRST.exe won't run on Windows 10 anyway.
Recently I got a virus that changed my volume control (the speaker icon) automatically. Really annoying. I ran Norton Power Eraser (NPE,) Full-System Scan, and ending the SoundChanger.exe from the Task Manager, but the virus still existed.
What should I do? Can you help?
My OS is Windows 10. I tried to download the FRST.exe, but
a. I think Windows Defender blocked the downloading. I got the "Cannot be downloaded..." message the whole time. I strongly think this is the main reason.
b. Since my OS is Windows 10, and FRST.exe is compatible up to Windows 8, FRST.exe won't run on Windows 10 anyway.
