Kotver help please

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randyg67
New Helpee

Posts: 1

Kotver help please Oct 14, 2016 11:17:21 GMT -8

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Post by randyg67 on Oct 14, 2016 11:17:21 GMT -8

Hello,

I found this board linked from a community/norton thread. I need help getting rid of this virus. I have a Toshiba Satellite/Norton/Windows 10.

Not sure if this is enough info, ask for anything else you may need.

Thank You!
Randy

dbrisen
Malware Removalists

Posts: 3,688

Kotver help please Oct 14, 2016 19:31:46 GMT -8

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Post by dbrisen on Oct 14, 2016 19:31:46 GMT -8

Please follow the steps in this thread ( I think I am infected. What do I do? ).

Notice that you will need to use wikisend.com to supply me with the Addition.txt log; steps to do this is explained here .

Once you have provided the logs required, I will assist you as best we can.

Thank you.

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

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