Help! Trojan.kotver!gm2

Help! Trojan.kotver!gm2 Oct 17, 2016 20:25:44 GMT -8

Quote

Post by dbrisen on Oct 17, 2016 20:25:44 GMT -8

FIRST >>>>

Please go to START (Windows Orb) >> Control Panel >> Uninstall a Program or Programs and Features and remove the following (if listed):

Amazon 1Button App
Amazon Assistant
QuickTime 7
Yahoo Search Set

To do so, left clicking on the name once and then click Uninstall/Change at the bar above the list window.

Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.

SECOND >>>>

Open notepad by pressing the Windows Key + R key, typing notepad in the Run box and pressing Enter. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy. Paste this into the open notepad. Save it to your desktop as fixlist.txt

Start
CreateRestorePoint:
CloseProcesses:
C:\Program Files (x86)\Amazon\Amazon1ButtonApp
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\...\Run: [**iadeuw<*>] => "C:\Users\msasala\AppData\Local\f7c1\f25a.lnk" <===== ATTENTION (Value Name with invalid characters)
C:\Users\msasala\AppData\Local\f7c1
Startup: C:\Users\msasala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\7415.lnk [2016-10-17]
Startup: C:\Users\msasala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\d877.lnk [2016-10-09]
SearchScopes: HKLM-x32 -> {2B052645-CF4E-429F-B96F-96014B044AB3} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-3659554486-3596771238-1341087761-1001 -> {2B052645-CF4E-429F-B96F-96014B044AB3} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
FF Extension: (Amazon Assistant for Firefox) - C:\Users\msasala\AppData\Roaming\Mozilla\Firefox\Profiles\6g054x9j.default\Extensions\abb@amazon.com.xpi [2016-10-06]
FF Extension: (Ebates Cash Back) - C:\Users\msasala\AppData\Roaming\Mozilla\Firefox\Profiles\6g054x9j.default\Extensions\{35d6291e-1d4b-f9b4-c52f-77e6410d1326}.xpi [2016-10-14]
CHR Plugin: (QuickTime Plug-in 7.7.7) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll => No File
CHR Plugin: (QuickTime Plug-in 7.7.7) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll => No File
CHR Plugin: (QuickTime Plug-in 7.7.7) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll => No File
CHR Plugin: (QuickTime Plug-in 7.7.7) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll => No File
CHR Plugin: (QuickTime Plug-in 7.7.7) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.28.1\npGoogleUpdate3.dll => No File
CHR Plugin: (Java Deployment Toolkit 8.0.450.15) - C:\Program Files (x86)\Java\jre1.8.0_45\bin\dtplugin\npDeployJava1.dll => No File
CHR Plugin: (Java(TM) Platform SE 8 U45) - C:\Program Files (x86)\Java\jre1.8.0_45\bin\plugin2\npjp2.dll => No File
CHR Plugin: (Microsoft Office 2013) - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL => No File
CHR Plugin: (Microsoft Office 2013) - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_209.dll => No File
CHR Extension: (Yahoo Partner) - C:\Users\msasala\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaffhmecfaelkngcbnfdkcckmillnoki [2016-08-22]
CHR Extension: (Google Drive) - C:\Users\msasala\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-24]
CHR Extension: (Google Search) - C:\Users\msasala\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-14]
CHR Extension: (Chrome Web Store Payments) - C:\Users\msasala\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-07]
CHR Extension: (Amazon Assistant for Chrome) - C:\Users\msasala\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam [2016-10-17]
CHR HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [pbjikboenpfhbbejgkoklgkhjpfogcam] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [aaffhmecfaelkngcbnfdkcckmillnoki] - hxxps://clients2.google.com/service/update2/crx
R2 Amazon 1Button App Service; C:\Program Files (x86)\Amazon\Amazon1ButtonApp\Amazon1ButtonService64.Exe [436032 2016-02-17] (Amazon Inc.)
C:\WINDOWS\SysWOW64\000*.tmp
2016-10-09 10:31 - 2016-10-09 10:31 - 00000000 ____D C:\Users\msasala\AppData\Roaming\d4c6
2016-10-09 10:31 - 2016-10-09 10:31 - 00000000 ____D C:\Users\msasala\AppData\Local\f7c1
Task: {041F4229-9D39-45A1-AEF3-89577584F7A5} - \Microsoft\Windows\Shell\FamilySafetyUpload -> No File <==== ATTENTION
Task: {04C54C61-2D9B-4762-9079-A49761CE0DD9} - \Apple\AppleSoftwareUpdate -> No File <==== ATTENTION
Task: {06C6EB4E-BD23-421F-936A-D2764586B9DD} - \HPCeeScheduleFormsasala -> No File <==== ATTENTION
Task: {0D0680F0-9B0F-4FD2-A4EC-0F09D61C6351} - \Microsoft\Windows\WindowsUpdate\AUFirmwareInstall -> No File <==== ATTENTION
Task: {0D21BBCE-5FF6-4613-B62C-48148CA6EAA1} - \Microsoft\Windows\RAC\RacTask -> No File <==== ATTENTION
Task: {10975A53-35AD-483E-A000-6391231B9360} - \Optimize Start Menu Cache Files-S-1-5-21-3659554486-3596771238-1341087761-500 -> No File <==== ATTENTION
Task: {14451697-B2C4-4B0F-BA8F-58AD671D7B26} - \Hewlett-Packard\HP CoolSense\HP CoolSense Start at Logon -> No File <==== ATTENTION
Task: {16A834DE-6930-41BE-B7EB-6449B59CB06C} - \Adobe Flash Player Updater -> No File <==== ATTENTION
Task: {18EDC033-2911-4985-9EDB-ED6DBA01E60E} - \Microsoft\Windows\Setup\gwx\rundetector -> No File <==== ATTENTION
Task: {1A4230A2-E136-4936-9B22-DDF624BB8332} - \Microsoft\Windows\IME\SQM data sender -> No File <==== ATTENTION
Task: {1B6F7C9F-6874-45E1-AA1B-36E065A82E4E} - \Microsoft\Office\OfficeTelemetryAgentFallBack -> No File <==== ATTENTION
Task: {234A6D1E-ACF0-4DE7-A2DA-EC3055640536} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {237E4E58-6524-4BE7-8B95-6EC052D601EC} - \Microsoft OneDrive Auto Update Task-S-1-5-21-3659554486-3596771238-1341087761-1001 -> No File <==== ATTENTION
Task: {2E201D7A-889E-4BA5-A74A-7481412904E7} - \Microsoft\Windows\WindowsUpdate\AUScheduledInstall -> No File <==== ATTENTION
Task: {31CDB46A-5BD1-437A-9992-5B4D71D15E4D} - \User_Feed_Synchronization-{26B292CC-2243-4CD9-A4C4-E57BC7158804} -> No File <==== ATTENTION
Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - \Microsoft\Windows\Workplace Join\Automatic-Workplace-Join -> No File <==== ATTENTION
Task: {3D639956-5366-4B6B-9EF4-8D2FFB201C18} - \Microsoft\Windows\UpdateOrchestrator\Policy Install -> No File <==== ATTENTION
Task: {3D72F78D-7C25-469A-A4E1-EB0F88CF2460} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {3E309421-BBB9-49D0-8D17-7BFB49DC1C8D} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {4138B1BD-4E7E-46E9-AE54-6CAA989ACAD8} - \DistromaticSearchProtect-logon -> No File <==== ATTENTION
Task: {463F91E9-34D1-4C88-AFD4-2EE1380A72EC} - \Hewlett-Packard\HP Support Assistant\HP Active Health Launcher -> No File <==== ATTENTION
Task: {5173CE08-301B-4774-8DD5-24CC4A7A0460} - \Microsoft\Windows\Customer Experience Improvement Program\Uploader -> No File <==== ATTENTION
Task: {52E58A3C-A133-4532-852C-C4FA4FA1C22B} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {53750E06-57B3-44CA-B9A2-4CF71D2CB5A8} - \Hewlett-Packard\HP Support Assistant\PC Health Analysis -> No File <==== ATTENTION
Task: {5A3FB241-0B11-4EA5-BC66-0D9F1B406040} - \Microsoft\Windows\Customer Experience Improvement Program\BthSQM -> No File <==== ATTENTION
Task: {624ED072-0258-40BB-AE53-3E147FE91064} - \SmartShare -> No File <==== ATTENTION
Task: {65FD4C3C-D635-4070-A21D-87C476830482} - \Norton WSC Integration -> No File <==== ATTENTION
Task: {6657E67B-1D1C-4B40-921E-EADA9F09B810} - \GoogleUpdateTaskMachineUA1d1f4c2ba6b2886 -> No File <==== ATTENTION
Task: {672E119A-2C00-495F-833F-18B5BD053CF5} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {693B4542-28A5-4F9C-BA98-8F98643CB74B} - \Adobe Acrobat Update Task -> No File <==== ATTENTION
Task: {6944F8A4-ED98-41D9-9ADB-1A8C2574D459} - \Microsoft\Windows\Setup\UpgradeTriggers\UpgradeReminderTask -> No File <==== ATTENTION
Task: {6DFCB649-0769-4F83-BB10-F60F235F6D3D} - \Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task -> No File <==== ATTENTION
Task: {732B3828-910B-4C6E-9BA0-FD0381769AD4} - \DistromaticSearchProtect-hourly -> No File <==== ATTENTION
Task: {74FF8A53-E536-4CE5-BABE-E6AA11446D21} - \Minitab\Minitab Software Update Manager -> No File <==== ATTENTION
Task: {785206B1-946E-4B26-913A-99C569234F1E} - \SDMsgUpdate (TE) -> No File <==== ATTENTION
Task: {7AAB0D43-5AD9-41C1-8C2E-D990E34F8959} - \GoogleUpdateTaskMachineCore -> No File <==== ATTENTION
Task: {7B55DFDC-6360-4EE3-9ACA-224A32F0CE48} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {7E6285B9-F6B4-4203-A527-2F0322DDFFC0} - \YCMServiceAgent -> No File <==== ATTENTION
Task: {7FA80FF4-A245-4D9E-A6C2-DC6B348A8758} - \Microsoft\Office\Office Automatic Updates -> No File <==== ATTENTION
Task: {8011B7CB-8577-4CD8-BBD7-ECFDEFDECD5D} - \Microsoft\Office\OfficeTelemetryAgentLogOn -> No File <==== ATTENTION
Task: {81FB1D09-AE77-4167-BFB9-87BCF8D9CE45} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {872D0E53-FD2E-41E3-B431-698AF82882CE} - \Microsoft\Windows\SkyDrive\Routine Maintenance Task -> No File <==== ATTENTION
Task: {92D2198A-E316-4EF5-B1CD-79E10292F717} - \Microsoft\Windows\WindowsUpdate\AUSessionConnect -> No File <==== ATTENTION
Task: {A38DCE77-A852-4512-A371-8B78BBF19820} - \Microsoft\Windows\Setup\GWXTriggers\Time-Weekend -> No File <==== ATTENTION
Task: {A3EAC0DE-A65A-428F-A0B2-F0A842886141} - \GoogleUpdateTaskMachineCore1d1f4c2ba49c77c -> No File <==== ATTENTION
Task: {A4EBC722-9B60-4272-B4E0-2C60BC8B71CD} - \Microsoft\Windows\UpdateOrchestrator\USO_UxBroker_ReadyToReboot -> No File <==== ATTENTION
Task: {A67113BD-3614-49F7-9B57-F2CA0AC947F3} - \Microsoft\Office\Office Subscription Maintenance -> No File <==== ATTENTION
Task: {AD05D906-0643-4642-9234-2AD5C431576C} - \Remediation\AntimalwareMigrationTask -> No File <==== ATTENTION
Task: {AD2F6E1D-3A5F-4F43-9B73-CC0646D8A58F} - \Microsoft\Windows\WindowsUpdate\Scheduled Start With Network -> No File <==== ATTENTION
Task: {AF1EE346-4A16-4246-B1F0-754F033AAD07} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {B5DDEC22-C2C7-4CF6-9A81-8248C5FA2E02} - \Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start -> No File <==== ATTENTION
Task: {BEEE7319-76DF-4D8F-AF42-AD7E59C03741} - \DistromaticUpdater-logon -> No File <==== ATTENTION
Task: {C039ECAA-DA56-483A-9B30-3EF3536B1846} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {C2C5FEC2-5864-48D2-B77A-CF39694E444D} - \DistromaticUpdater-periodic -> No File <==== ATTENTION
Task: {C4AE3C3E-C327-4689-B6FD-C11FB31AE88B} - \Microsoft\Windows\NetCfg\BindingWorkItemQueueHandler -> No File <==== ATTENTION
Task: {C59AEF35-61E2-4380-AA91-32283B558C9C} - \WPD\SqmUpload_S-1-5-21-3659554486-3596771238-1341087761-1001 -> No File <==== ATTENTION
Task: {C5AD4CBF-8960-4233-97DA-2AEDDAB74B39} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {C5B4B0DB-EC18-417D-9CC7-2CCB79CD5716} - \Microsoft\Windows\UpdateOrchestrator\USO_UxBroker_Display -> No File <==== ATTENTION
Task: {C944BAA3-1895-4A3F-AD5D-29ABF0F3FE09} - \Microsoft\Office\Office ClickToRun Service Monitor -> No File <==== ATTENTION
Task: {CA3731EE-4663-494F-99C1-B17CA15869C5} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
Task: {CAD0E31C-199D-485B-B55A-71D0A4D7A3F3} - \Optimize Start Menu Cache Files-S-1-5-21-3659554486-3596771238-1341087761-1001 -> No File <==== ATTENTION
Task: {CD4A287D-ABA1-4F0D-85A8-7397FD5CF0DE} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {CE2DE968-E342-40D7-9566-427D45E4A886} - \Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor -> No File <==== ATTENTION
Task: {D1C29D8E-04B0-425E-941C-C3DA55B5E917} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {D885D3CE-A04F-4B4C-986B-E7373D685A81} - \SDMsgUpdate (Local) -> No File <==== ATTENTION
Task: {D9450C83-A6E5-4811-98A4-2CAD899FFCBA} - \HPCustParticipation HP Officejet 4630 series -> No File <==== ATTENTION
Task: {DA1707F8-D8BF-476F-BA28-F0E7F320D1D3} - \GoogleUpdateTaskMachineUA -> No File <==== ATTENTION
Task: {F1515729-C005-479D-8C27-233700EB5D3B} - \Microsoft\Windows\RemovalTools\MRT_HB -> No File <==== ATTENTION
Task: {F54F5BA7-B6B6-4594-B9DF-9B91FE3C80E9} - \Hewlett-Packard\HP Active Health\HP Active Health Scan (HPSA) -> No File <==== ATTENTION
Task: {F94BDEC8-86A2-445D-95E5-81C546EDD04A} - \HPCeeScheduleForMICHELLE$ -> No File <==== ATTENTION
Shortcut: C:\Users\msasala\AppData\Local\f7c1\f25a.lnk -> C:\Users\msasala\AppData\Local\f7c1\09e9.bat ()
HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\Software\Classes\c8ac: "C:\WINDOWS\system32\mshta.exe" "javascript:ZE1UW8="Xbcvev";v6d=new ActiveXObject("WScript.Shell");faHP1eM="KJDRtRiV";N7Fin9=v6d.RegRead("HKCU\\software\\newxl\\lhyi");mS4Bp="Kpf5na";eval(N7Fin9);Oc6TQx="Y";" <===== ATTENTION
DeleteKey: HKCU\\software\\newxl
IE trusted site: HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\...\amazon.com -> hxxps://amazon.com
HKLM\...\StartupApproved\Run: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "APSDaemon"
HKLM\...\StartupApproved\Run32: => "QuickTime Task"
HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\...\StartupApproved\StartupFolder: => "Verizon Wireless Software Utility Application for Android – Samsung.lnk"
HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\...\StartupApproved\Run: => "ReadCube"
HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\...\StartupApproved\Run: => "iCloudServices"
HKU\S-1-5-21-3659554486-3596771238-1341087761-1001\...\StartupApproved\Run: => "Lync"
cmd: ipconfig /flushdns
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state on
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
CMD: bitsadmin /reset /allusers
RemoveProxy:
EmptyTemp:
Reboot:
end

NOTE. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Start FRST that is on the desktop by right clicking on file and selecting "Run as Administrator..." and press the Fix button just once and wait.

If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

LAST >>>>

INFO TO REPLY WITH:
How is your system running now?
How did the uninstall(s) go? Any problems?
The Fixlog.txt text file (you should be able to attach this file; no need for wikisend.com usually).
Any questions?

Post by michelle111 on Oct 17, 2016 10:48:20 GMT -8

Post by dbrisen on Oct 17, 2016 20:25:44 GMT -8