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Post by menorak on Nov 19, 2016 5:17:27 GMT -8
So I don't know if this is a malware or not, but I figure I'll write here and see what you guys think.
I have a windows 10, and recently I have gotten a problem where my computer stops working every so often when I'm playing games, watching videos or just doing nothing. The screen would freeze, and Alt-Tab doesn't work, and neither does Ctrl-Alt-Delete. Two times, instead of this happening, the computer instead gave me a blue screen with a barcode and it said 'kmode exception not handled'
So is this something a malware could do, or anything else I could get help with here?
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 20, 2016 22:41:10 GMT -8
That is a new one on me but I will be glad to take a look into your logs to see. Please follow the steps in this thread ( I think I am infected. What do I do? ). Notice that you will need to use wikisend.com to supply me with the Addition.txt log; steps to do this are explained here . Once you have provided the logs required, I will assist you as best we can. Thank you.
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