rowdy
New Helpee
Posts: 13 
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Post by rowdy on Nov 22, 2016 15:17:00 GMT -8
I had this recurring error when I had the Trojan virus on my PC. After the assistance in getting rid of the virus things were fine until today.
Any idea how to resolve this permanently?
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 23, 2016 1:14:30 GMT -8
Is there a detailed error message you can quote?
If not, can you run FRST and post the logs (wikisend.com links) and I will check to see if there is any 'baddies' hanging around.
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rowdy
New Helpee
Posts: 13
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Post by rowdy on Nov 25, 2016 15:57:48 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 27, 2016 0:11:30 GMT -8
Thanks for the logs. I'm going to move this thread to the Malware board. It does look like Kotver is back and then something different; the log files will tell.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 27, 2016 0:28:56 GMT -8
FIRST >>>>Open notepad by pressing the Windows Key + R key, typing notepad in the Run box and pressing Enter. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy. Paste this into the open notepad. Save it to your desktop as fixlist.txtNOTE. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemStart FRST that is on the desktop by right clicking on file and selecting "Run as Administrator..." and press the Fix button just once and wait.  If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply. SECOND >>>>Please download Malwarebytes Anti-Rootkit from here- Unzip the contents to a folder in a convenient location.
- Open the folder where the contents were unzipped and run mbar.exe
- Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
- Click on the Cleanup button to remove any threats and reboot if prompted to do so.
- Wait while the system shuts down and the cleanup process is performed.
- Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
- When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt .
[/ul] LAST >>>>INFO TO REPLY WITH:How is your system running now? The Fixlog.txt text file (you should be able to attach this file; no need for wikisend.com usually). The logs from MBAR - mbar-log.txt and the system-log.txt files please. Any questions?
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