dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Feb 23, 2017 7:30:47 GMT -8
The first option is the safest; try it first. Thanks.
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Post by sashabella on Feb 26, 2017 9:40:36 GMT -8
That seems to have solved my problem (fingers crossed), you rock, thank so much for your help & persistence.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Feb 26, 2017 13:55:51 GMT -8
Yeah!!! Let me know how it goes after a day or so and then we will remove our tools and get you on your way.
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Post by sashabella on Mar 3, 2017 5:22:49 GMT -8
I think i'm clear, haven't seen it pop up at all Thanks so much for your help, i will make a small donation to your forum, i appreciate all your assistance
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Mar 3, 2017 9:15:08 GMT -8
We need to remove the tools we've used during the cleaning of your machine. [/a] (Note: you may have to disable Norton for a short period to download and run this tool.) Ensure the following is ticked: - Remove disinfection tools
- Create registry backup
- Purge system restore
[/ul] Then click Run. The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply. Once you have the log file saved, please reboot your system to complete the clean up process. Your system looks clean and your logs are fine. Unless you want something else done, you are done and free to go.Final words from me: Surf safely, and watch when installing or letting anything add itself to your system. Remember, the best security is not on your system but in the chair in front of it. Take care and thanks for sticking with us in this rushed time. === options ====Unchecky is a small service that runs in the background to help keep those "extra toolbars" and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed. CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here. Also, consider adding MalwareBytes Antimalware to your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won't have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week. Lastly, if you use Firefox as your main web browser, consider adding the NoScript and uBlock Origin add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view. You may also find some information and tips at this thread: How did I get infected in the first place?and COMPUTER SECURITY - a short quide to staying safer online
I'll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!
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Post by sashabella on Mar 4, 2017 19:17:43 GMT -8
# DelFix v1.010 - Logfile created 04/03/2017 at 22:16:10 # Updated 26/04/2015 by Xplode # Username : Queen Bee - DESKTOP-NF20HT4 # Operating System : Windows 10 Home (64 bits)
~ Removing disinfection tools ...
Deleted : C:\FRST
~ Creating registry backup ... OK
~ Cleaning system restore ...
Deleted : RP #37 [Scheduled Checkpoint | 02/23/2017 02:51:00] Deleted : RP #38 [Scheduled Checkpoint | 03/05/2017 01:45:25]
New restore point created !
########## - EOF - ##########
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Mar 4, 2017 21:22:18 GMT -8
Thank you for sticking in there. I f you need anything else, just come back to the Forum and ask (in a new thread).
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