System Infected: Adware.DNSUnlocker Activity 2

contact2adil
New Helpee

Posts: 4

System Infected: Adware.DNSUnlocker Activity 2 Aug 6, 2017 8:45:01 GMT -8

Quote

Post by contact2adil on Aug 6, 2017 8:45:01 GMT -8

Hi there,

I have a Windows 10 64 Bit OS.

I had installed Nortorn only after my system got infected due to a malware. Norton and some of other Malware/Adware tools did a good job cleaning most of the inftections.

However, it looks like there is one Adware, none of the tools is able to completely remove.

I am getting this message multiple time (atleast 15 times in a row) from Norton every time internet is re-connected:

[An intrusion attempt from domenjob.com was blocked.
IPS Alert Name: System Infected: Adware.DNSUnlocker Activity 2 ]

I am tired of doing my own RnD to remove this one.

I am here as the last resort to get it cleaned.

Here is the link of FRST.txt that I have uploaded on wikisend.com
wikisend.com/download/485846/FRST.txt

Please help me fix this.
Kind Regards,

Last Edit: Aug 9, 2017 2:52:28 GMT -8 by contact2adil

dbrisen
Malware Removalists

Posts: 3,688

System Infected: Adware.DNSUnlocker Activity 2 Aug 6, 2017 13:06:46 GMT -8

Quote

Post by dbrisen on Aug 6, 2017 13:06:46 GMT -8

I understand your frustration on some of this as there is some malware present in the FRST.txt log you posted. To do a complete clean-up I do need the other log produced (Addition.txt); please post that to wikisend.com and provide the link here (you did fine on the FRST.txt log, so this should be no problem)>

Also, have you checked your Router to see if the problem is in the DNS cache of the router? You can start by using the free check here. Please let me know what this utility finds.

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

contact2adil
New Helpee

Posts: 4

System Infected: Adware.DNSUnlocker Activity 2 Aug 6, 2017 20:35:42 GMT -8

Quote

Post by contact2adil on Aug 6, 2017 20:35:42 GMT -8

Thank you for your response, and my apologies for the late reply, its because of the time-zone.

Router scan found NO issue with router, Luckily.

Here is the link for Addition.txt.

wikisend.com/download/553520/Addition.txt

Kind Regards

dbrisen
Malware Removalists

Posts: 3,688

System Infected: Adware.DNSUnlocker Activity 2 Aug 7, 2017 10:46:56 GMT -8

Quote

Post by dbrisen on Aug 7, 2017 10:46:56 GMT -8

FIRST >>>>

1- Please double-click on FRST/FRST64 (whichever one you scanned your system with).
2- Press the Ctrl+y (Ctrl and y keys at the same time).
3- A fixlist.txt file opens up in notepad.exe. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy. Paste this into the open notepad.

Start::
CreateRestorePoint:
CloseProcesses:
CHR HomePage: Profile 1 -> hxxp://www.trovi.com/?gd=&ctid=CT3321459&octid=EB_ORIGINAL_CTID&ISID=M5D4193BD-27CE-4DAA-B309-6444AB0ED3AF&SearchSource=55&CUI=&UM=8&UP=SPCA015AA8-15A5-429B-82B0-7EA533CCFA41&SSPV=
CHR Extension: (Chrome Remote Desktop) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gbchcmhmhahfdphkhkmpfmihenigjmpp [2017-07-24]
CHR Extension: (Free Visio Viewer (Mac, Windows, Linux)) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mcpmofnlkemfkhgngcdppgbhncoflmpe [2017-07-06]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-06-22]
CHR Extension: (Chrome Media Router) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-07-29]
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File
Task: {181825AC-2F42-4C13-A2A8-00E7667AD216} - System32\Tasks\{27123530-EA54-4F4B-81A7-915B0448301D} => C:\windows\system32\pcalua.exe -a C:\Users\Adil\Downloads\Flash_Disinfector.exe -d C:\Users\Adil\Downloads
C:\Users\Adil\Downloads\Flash_Disinfector.exe
ShortcutWithArgument: C:\Users\Adil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Chrome Remote Desktop.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> --profile-directory="Profile 1" --app-id=gbchcmhmhahfdphkhkmpfmihenigjmpp
HKU\S-1-5-21-3965031948-431263009-2578240543-1001\Software\Classes\exefile: <==== ATTENTION
HKU\S-1-5-21-3965031948-431263009-2578240543-1001\Software\Classes\.exe: exefile => <==== ATTENTION
cmd: ipconfig /flushdns
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state on
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
CMD: bitsadmin /reset /allusers
RemoveProxy:
EmptyTemp:
Reboot:
End::

4- Press the Ctrl+s keys to save the file. Close the notepad / fixlist.txt file.
5- Press the Fix button just once.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

SECOND >>>>

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

[/b][/color] Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:

Click the Scan button and wait for the scan to finish.

After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.

Click the Clean button.

Everything checked will be deleted.

When the program has finished cleaning a report appears.

Once done, the program may ask to reboot the system; please allow this to happen to finish cleaning.

On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C#].txt
[/ul]

Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

LAST >>>>

If Chrome still having the issue, please try the following tool eveloped by Google.

Chrome Cleanup tool ==>> www.google.com/chrome/cleanup-tool/

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

contact2adil
New Helpee

Posts: 4

System Infected: Adware.DNSUnlocker Activity 2 Aug 7, 2017 22:53:12 GMT -8

Quote

Post by contact2adil on Aug 7, 2017 22:53:12 GMT -8

Hello DbRisen,

Looks like FRST64>Fix tool has already fixed the issue.

I am still pasting the log from AdwClenaer:

-------------------------
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 08 06:42:39 2017
# Updated on 2017/05/08 by Malwarebytes
# Database: 08-06-2017.2
# Running on Windows 10 Pro (X64)
# Mode: scan
# Support: www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.Legacy, C:\Users\Default\AppData\Local\AdvinstAnalytics
PUP.Optional.Legacy, C:\Users\Default User\AppData\Local\AdvinstAnalytics
PUP.Adware.Heuristic, C:\ProgramData\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}.log
PUP.Adware.Heuristic, C:\ProgramData\{32C8E300-BDB4-4398-92C2-E9B7D8A233DB}.log
PUP.Adware.Heuristic, C:\ProgramData\{6BADCD73-E925-46F7-A295-FF2448632728}.log
PUP.Adware.Heuristic, C:\ProgramData\{CEF5334F-B91A-4327-ACAE-AA50DCE3F995}.log

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************

C:/AdwCleaner/AdwCleaner[C0].txt - [3611 B] - [2017/6/16 14:29:45]
C:/AdwCleaner/AdwCleaner[C2].txt - [3442 B] - [2017/7/5 19:20:34]
C:/AdwCleaner/AdwCleaner[C3].txt - [1406 B] - [2017/7/5 19:28:20]
C:/AdwCleaner/AdwCleaner[S0].txt - [3291 B] - [2017/6/16 14:28:53]
C:/AdwCleaner/AdwCleaner[S1].txt - [3596 B] - [2017/7/5 19:19:5]
C:/AdwCleaner/AdwCleaner[S2].txt - [1743 B] - [2017/7/5 19:26:38]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt ##########
---------------------------

I really appreciate your time and help in cleaning this out. It was really a big pain.

Thanks a bunch. God Bless.

dbrisen Malware Removalists Posts: 3,688	System Infected: Adware.DNSUnlocker Activity 2 Aug 8, 2017 0:05:04 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by dbrisen on Aug 8, 2017 0:05:04 GMT -8 Well I am glad to hear that your system is better. Can you post the fixlog.txt file please? Mainly for my own records. Thanks.
	I will not provide malware removal by PM; please post in your thread on the Malware Removal board. My help is always free but if you would like to help encourage me or show your thanks -----> *DONATE*

contact2adil
New Helpee

Posts: 4

System Infected: Adware.DNSUnlocker Activity 2 Aug 9, 2017 2:51:47 GMT -8

Quote

Post by contact2adil on Aug 9, 2017 2:51:47 GMT -8

Sure, Here it is:

-----------------

Fix result of Farbar Recovery Scan Tool (x64) Version: 06-08-2017

Ran by Adil (08-08-2017 12:02:29) Run:1

Running from C:\Users\Adil\Desktop

Loaded Profiles: Adil (Available Profiles: defaultuser0 & Adil & Classic .NET AppPool & local.birdiebug.com & localdemo.tapntick.com & .NET v4.5 & local.w5golf.com & DefaultAppPool & .NET v2.0 & .NET v4.5 Classic & localpartner.welnus.com & .NET v2.0 Classic)

Boot Mode: Normal

==============================================

fixlist content:

*****************

CreateRestorePoint:

CloseProcesses:

CHR HomePage: Profile 1 -> hxxp://www.trovi.com/?gd=&ctid=CT3321459&octid=EB_ORIGINAL_CTID&ISID=M5D4193BD-27CE-4DAA-B309-6444AB0ED3AF&SearchSource=55&CUI=&UM=8&UP=SPCA015AA8-15A5-429B-82B0-7EA533CCFA41&SSPV=

CHR Extension: (Chrome Remote Desktop) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gbchcmhmhahfdphkhkmpfmihenigjmpp [2017-07-24]

CHR Extension: (Free Visio Viewer (Mac, Windows, Linux)) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mcpmofnlkemfkhgngcdppgbhncoflmpe [2017-07-06]

CHR Extension: (Chrome Web Store Payments) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-06-22]

CHR Extension: (Chrome Media Router) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-07-29]

ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File

Task: {181825AC-2F42-4C13-A2A8-00E7667AD216} - System32\Tasks\{27123530-EA54-4F4B-81A7-915B0448301D} => C:\windows\system32\pcalua.exe -a C:\Users\Adil\Downloads\Flash_Disinfector.exe -d C:\Users\Adil\Downloads

C:\Users\Adil\Downloads\Flash_Disinfector.exe

ShortcutWithArgument: C:\Users\Adil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Chrome Remote Desktop.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> --profile-directory="Profile 1" --app-id=gbchcmhmhahfdphkhkmpfmihenigjmpp

HKU\S-1-5-21-3965031948-431263009-2578240543-1001\Software\Classes\exefile: <==== ATTENTION

HKU\S-1-5-21-3965031948-431263009-2578240543-1001\Software\Classes\.exe: exefile => <==== ATTENTION

cmd: ipconfig /flushdns

cmd: netsh advfirewall reset

cmd: netsh advfirewall set allprofiles state on

Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f

Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f

CMD: bitsadmin /reset /allusers

RemoveProxy:

EmptyTemp:

Reboot:

*****************

Restore point was successfully created.

Processes closed successfully.

Chrome HomePage => removed successfully

CHR Extension: (Chrome Remote Desktop) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gbchcmhmhahfdphkhkmpfmihenigjmpp [2017-07-24] => Error: No automatic fix found for this entry.

CHR Extension: (Free Visio Viewer (Mac, Windows, Linux)) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mcpmofnlkemfkhgngcdppgbhncoflmpe [2017-07-06] => Error: No automatic fix found for this entry.

CHR Extension: (Chrome Web Store Payments) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-06-22] => Error: No automatic fix found for this entry.

CHR Extension: (Chrome Media Router) - C:\Users\Adil\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-07-29] => Error: No automatic fix found for this entry.

HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers\igfxcui => key removed successfully

HKLM\Software\Classes\CLSID\{3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => key not found.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{181825AC-2F42-4C13-A2A8-00E7667AD216} => key removed successfully

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{181825AC-2F42-4C13-A2A8-00E7667AD216} => key removed successfully

C:\WINDOWS\System32\Tasks\{27123530-EA54-4F4B-81A7-915B0448301D} => moved successfully

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{27123530-EA54-4F4B-81A7-915B0448301D} => key removed successfully

C:\Users\Adil\Downloads\Flash_Disinfector.exe => moved successfully

C:\Users\Adil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Chrome Remote Desktop.lnk => Shortcut argument removed successfully.

HKU\S-1-5-21-3965031948-431263009-2578240543-1001\Software\Classes\exefile => key removed successfully

HKU\S-1-5-21-3965031948-431263009-2578240543-1001\Software\Classes\.exe => key removed successfully

========= ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

========= netsh advfirewall reset =========

Ok.

========= End of CMD: =========

========= netsh advfirewall set allprofiles state on =========

Ok.

========= End of CMD: =========

========= reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========

The operation completed successfully.

========= End of Reg: =========

========= reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========

The operation completed successfully.

========= End of Reg: =========

========= bitsadmin /reset /allusers =========

BITSADMIN version 3.0

BITS administration utility.

(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.

Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

{A821F1FD-529A-4AC9-997C-E86F2D97B976} canceled.

{F9FA89CB-9685-4578-9835-EF56DAEC6589} canceled.

{0A09432D-E378-48FC-9D04-567441662034} canceled.

{30DEB1CB-7E0B-4384-9191-A20BA5BB6139} canceled.

4 out of 4 jobs canceled.

========= End of CMD: =========

========= RemoveProxy: =========

HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value removed successfully

HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value removed successfully

HKU\S-1-5-21-3965031948-431263009-2578240543-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value removed successfully

HKU\S-1-5-21-3965031948-431263009-2578240543-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value removed successfully

========= End of RemoveProxy: =========

=========== EmptyTemp: ==========

BITS transfer queue => 11034624 B

DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 18054096 B

Java, Flash, Steam htmlcache => 610 B

Windows/system/drivers => 800405 B

Edge => 126465358 B

Chrome => 475577839 B

Firefox => 382293321 B

Opera => 0 B

Temp, IE cache, history, cookies, recent:

Default => 6656 B

Users => 0 B

ProgramData => 0 B

Public => 0 B

systemprofile => 128 B

systemprofile32 => 0 B

LocalService => 7416 B

NetworkService => 266004 B

defaultuser0 => 0 B

Adil => 112516966 B

Classic .NET AppPool => 0 B

local.birdiebug.com => 0 B

localdemo.tapntick.com => 0 B

.NET v4.5 => 0 B

local.w5golf.com => 0 B

DefaultAppPool => 0 B

.NET v2.0 => 0 B

.NET v4.5 Classic => 0 B

localpartner.welnus.com => 0 B

.NET v2.0 Classic => 0 B

RecycleBin => 8035262098 B

EmptyTemp: => 8.5 GB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 12:04:03 ====
------------------------

Once again, extremely thankful for your time and Quick responses.

System Infected: Adware.DNSUnlocker Activity 2

Post by contact2adil on Aug 6, 2017 8:45:01 GMT -8

Post by dbrisen on Aug 6, 2017 13:06:46 GMT -8

Post by contact2adil on Aug 6, 2017 20:35:42 GMT -8

Post by dbrisen on Aug 7, 2017 10:46:56 GMT -8

Post by contact2adil on Aug 7, 2017 22:53:12 GMT -8

Post by dbrisen on Aug 8, 2017 0:05:04 GMT -8

Post by contact2adil on Aug 9, 2017 2:51:47 GMT -8