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Post by hughturtle on Oct 30, 2017 2:21:13 GMT -8
I accidentally downloaded something and it changed my google chrome appearance completely. No matter what i try i can not get rid of cleanserp, cleanserp wont show any option when i click it in settings and my windows defender can not detect anything wrong. Please help! I dont have much money so i cant buy any high end anti malware either.
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dbrisen
Malware Removalists
Posts: 3,688 
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Post by dbrisen on Nov 2, 2017 5:32:10 GMT -8
You don't have to buy any software but I do need some logs to help fix your problem. Let me know if you have any problems following the instructions below: Please follow the steps in this thread ( I think I am infected. What do I do? ). Notice that you will need to use wikisend.com to supply me with the Addition.txt log; steps to do this are explained here . Once you have provided the logs required, I will assist you as best we can. Thank you. |
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