Keystrokes delayed and mouse movement freezes and lags

pendoctor
New Helpee

Posts: 27

Keystrokes delayed and mouse movement freezes and lags May 8, 2019 18:43:44 GMT -8

Quote

Post by pendoctor on May 8, 2019 18:43:44 GMT -8

Hi Quads,

I haven't been on this site in about 4-5 years. I am having a new problem. For the last 4-5 months, my keystrokes occasionally don't register or they seem to freeze or be delayed in registering. The same thing happens with my mouse; I move it and the cursor will lag or freeze momentarily. I've replaced the batteries in both the keyboard and the mouse (both Logitech wireless). I replaced both of these items about 3 months ago, but still am having this problem. My computer desk is small and so the PC tower sits on the floor. I wondered whether the USB wireless receiver for the keyboard and mouse were too far from these, but I'm not convinced that it makes a difference. I have an HP Pavilion h8 1256S PC running Windows 10 Home for 64 GB. Can you help?

Thanks,

Pendoctor

dbrisen
Malware Removalists

Posts: 3,688

Keystrokes delayed and mouse movement freezes and lags May 13, 2019 21:08:10 GMT -8

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Post by dbrisen on May 13, 2019 21:08:10 GMT -8

Read Slowly and all of it.

Please download Farbar Recovery Scan Tool 64bit and save it to your Desktop.

Place FRST64.exe onto your desktop from where ever it downloaded to. IF IT IS NOT ON THE DESKTOP (YOU DID NOT DOWNLOAD DIRECTLY TO DESKTOP), THEN RIGHT CLICK ON THE DOWNLOADED FILE AND SELECT CUT. FIND A BLANK SPOT ON YOUR DESKTOP AND RIGHT CLICK ON IT, SELECT PASTE AND THE FILE WILL BE ON THE DESKTOP. Thank You (this is very important later on)!

Start FRST64 that is on your Desktop by right clicking on it and selecting "Run as Administrator..." .

The tool will start to run.
When the tool opens click Yes to disclaimer. (if it does)
Press Scan button.

It will make two logs (FRST.txt and addition.txt) on your Desktop. Please attach the logs in your reply back. Or open the logs in notepad and copy the logs and paste back in a message as a reply. (Ask if you don't know how to do either of these).

Notes:

If your Security software blocks the running or download of FRST / FRST64, please disable the security software or make an exception for this file. FRST is updated very frequently and is safe to run but because of the frequent changes (to keep up with newest malware techniques) most Security Software does not approve of the unknown file.

Right now the forum will not allow one to attach the Addition.txt file so please use wikisend.com or pastebin.com to upload the file and then post the download link here in your reply post.

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

pendoctor New Helpee Posts: 27	Keystrokes delayed and mouse movement freezes and lags May 14, 2019 18:18:59 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by pendoctor on May 14, 2019 18:18:59 GMT -8 FRST.txt (102.79 KB) wikisend.com/download/931138/Addition.txt As per your instructions. Thanks, Pendoctor

pendoctor New Helpee Posts: 27	Keystrokes delayed and mouse movement freezes and lags Jun 2, 2019 19:30:02 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by pendoctor on Jun 2, 2019 19:30:02 GMT -8 Any update on this issue? Thanks, Pendoctor

pendoctor New Helpee Posts: 27	Keystrokes delayed and mouse movement freezes and lags Jul 7, 2019 22:10:19 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by pendoctor on Jul 7, 2019 22:10:19 GMT -8 Hi! Do you have any update on this issue. The problem is quite a nuisance. Thanks, Pendoctor

Keystrokes delayed and mouse movement freezes and lags

Post by pendoctor on May 8, 2019 18:43:44 GMT -8

Post by dbrisen on May 13, 2019 21:08:10 GMT -8

Post by pendoctor on May 14, 2019 18:18:59 GMT -8

Post by pendoctor on Jun 2, 2019 19:30:02 GMT -8

Post by pendoctor on Jul 7, 2019 22:10:19 GMT -8