clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 18:50:22 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 19:38:46 GMT -8
How is your system running now? Are the extra processes gone?
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clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 19:42:52 GMT -8
Seems to be running better, and the extra processes are (almost) gone. I've been monitoring it, and actually one DID pop up, I deleted it, and it hasn't been back. Dare I hope it's gone? Question...ever since all this started the setting in Internet Option to enable/disable downloads kept getting changed to disable, making me unable to download anything until I changed it to enable. That seems to have been resolved now as well...connected?
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 19:51:03 GMT -8
Well, good news but there still may be some other things hanging around. Read carefullyDownload Adwcleaner from here to your desktop and run a scan. You may have to right click adwcleaner.exe and choose "Run as Administrator" from the menu. (Click the Scan button to start the scanning). It will create a log after it is finished scanning. If not (or if it just asks for you to uncheck what you don't wanted deleted), there is a Report button in the middle of the main window; click that and it will make the log file. Once the report file is made, you can leave AdwCleaner running (but don't delete anything yet) or you can close it down (we can always get a fresh scan done before the deletions). ONE SCAN ONLY, PLEASEAttach or paste the log back here for review and further instructions. Thanks.
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clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 20:03:26 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 20:18:24 GMT -8
Not much would happen as this is just scanning. I will check that log and get back to you shortly. I have to go offline for a bit (at work / leaving to go home) but will return shortly.
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clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 20:22:37 GMT -8
Thanks!
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 21:24:17 GMT -8
Please run AdwCleaner again (if you don't have it running from the last scan) and
a) Click the Scan Button and wait for the scan to finish, (If Adwcleaner has been left open at the finish of the scan this is already done).
b) Make sure in your case all the items under each TAB are ticked / checked then.
c) Click the Clean Button and Adwcleaner will process all the items ticked / checked and then may ask for the system to be restarted.
d) It should create a new log afterwards (with S0 in the name).
e) Please attach or copy the log into your reply here.
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clm
Junior Member
Posts: 51
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Post by clm on Oct 18, 2014 3:44:11 GMT -8
Good morning!
Sorry for the delay...fell asleep on you!
Ran scan/clean, report attached...
Attachment Deleted
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 18, 2014 8:35:36 GMT -8
Not to worry; sleep is a good thing, I do it too!! Step1 - Malwarebytes' Anti-MalwareI see that you have MalwareBytes AntiMalware installed on your system; let's see what that finds now. When the main screen opens, if the database is out of date, you can click on the Fix Now banner or the Update Now link Once the program has loaded and updated, select " Scan Now >>" to start the scan. The scan may take some time to finish, so please be patient. If any malware is found, you will be presented with a screen like the one below. Please click on the Export Log button and select the As text file from the dropdown list. I would suggest you save the file on your desktop (as we need the report attached here for review and it is easy to find on the desktop). After you have saved the report file, return to the Potential Threats Detected page and click on Cancel. You can close MBAM after that. Please attach the report file to a post here; I will review the file and script what needs to be removed.
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