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Post by craigsale on Dec 13, 2013 15:57:21 GMT -8
norton 360 multi-device download virus scan failed error
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Post by craigsale on Dec 13, 2013 16:00:33 GMT -8
N360-PremierESD-21.1.0-EN.exeAnti-virus software failed unexpectedly while scanning this file.
Any ideas how to fix.
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 13, 2013 16:13:10 GMT -8
2 possible reason
a) The way Windows is setup
b) Zeroaccess symptoms
actually another one your previous AV is not removed fully and due to a) above the problem occurs (maybe)
Quads
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 13, 2013 16:18:26 GMT -8
I will do a test
What is your operating system, including if 32 bit or 64 bit??
Quads
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Post by craigsale on Dec 14, 2013 15:56:51 GMT -8
OK fixed the issue.
Edited: procedure removed due to danger for users reading Let alone 2 symptoms given that is edited out mean something else.
Thanks
Craig
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Dec 14, 2013 15:59:39 GMT -8
Thread locked user did their own thing with the system after asking for help. No help will be given as the user went their own way on the system
Good luck with it all
Quads
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