clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 14:53:28 GMT -8
Good evening! It appears I am not alone... I suspect I have Poweliks as well. I have multiple instances of dlhost32 running, I'm getting the "Powershell has stopped working" message, and my computer is very slow. I am running Windows 7 ( home edition), and it is 64 bit. Can you help me?
Thanks!
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 15:09:01 GMT -8
Do Not use advanced tools or any tools used on this board without supervision.
Malware removal can be difficult over a forum as it is, without a user doing their own actions, the tools used are more advanced and thus have added danger that comes with that. This board is protected so that only Malware removers, Admin and Mods can reply to a users thread but all members can create a thread asking for removal of Infection(s)
Make changes to your computer only when the Malware Expert specifically states it. The Malware Experts request specific steps to be followed, as some malware removal requires multiple steps and evaluations along the way. When you take other advice or make other changes, this often negates the work done by the expert, and can sometimes result in an inoperable system.
This also includes any tools or steps other than those the from the Malware Expert. We need to be certain about the state of your system to see what actually is going on, and what is required to fix the system while not harming the rest of the system. Most often, well-intentioned independent efforts can make things much worse. The malware remediation tools are more advanced than other tools, and can often create bigger problems when used without expert guidance.
Follow all the directions in order, and to the end. Please perform all steps in the order they are listed in each set of instructions. As you might imagine, some steps are a bit complicated. If things are not clear, be sure to stop and let the Malware Expert know the problem. We don't mind clarifying a situation, as others might have the same question. If a tool does not run as expected, don't force it. Stop the steps, and update the forum topic with the current situation. It is better stop and let us know, than to force a tool to run and cause bigger problems. Bottom line is, if you are not sure about something, STOP and ASK until you are sure.
Also, when your computer is clean and we are finished, the Expert will tell you we are finished. Malware removal is a process that requires verification, and we want to be sure your system is completely clean before we're done.
When describing your problem, provide as much information as possible, as soon as possible. Explain as best you can what happens with your computer, e.g. it beeps three times, black screen with cursor then goes no further, system gets stuck at the Windows startup logo, etc. This helps the expert to understand what is happening to the system and what may be wrong. If your computer cannot start up successfully please provide details about your installed Windows Operating System, including the Version, Edition and if it is a 32bit or a 64bit system. (e.g. Windows Vista Home Premium 32-bit)
When the user follow instructions and things still go a little haywire, and it does happen, it is up to us to sort the extra problem out.
Take longer to read if your language is not English, so that hopefully it is understood.
>>>>>> Reply stating you have read the post fully. <<<<<<<
Also, please tell us what your Operating system is (Win7 Ultimate, Vista Home Premium, Win XP Pro, etc.) and is it 32 bit or 64 bit. WE need this information to direct you to the proper tools to use.
You already told us what system you have so just reply you understand the conditions here.
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clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 15:18:41 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 15:21:04 GMT -8
Read Slowly and all of it.Please download www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ You need to download the 64 bit version. Place FRST64.exe onto your desktop from where ever it downloaded to. IF IT IS NOT ON THE DESKTOP (YOU DID NOT DOWNLOAD DIRECTLY TO DESKTOP), THEN RIGHT CLICK ON THE DOWNLOADED FILE AND SELECT CUT. FIND A BLANK SPOT ON YOUR DESKTOP AND RIGHT CLICK ON IT, SELECT PASTE AND THE FILE WILL BE ON THE DESKTOP. Thank You (this is very important later on)! Start FRST64 that is on your DesktopThe tool will start to run. When the tool opens click Yes to disclaimer. (if it does) Press Scan button. It will make two logs ( FRST.txt and addition.txt) on your Desktop. Please attach the logs in your reply back. Or open the logs in notepad and copy the logs and paste back in a message as a reply. ( Ask if you don't know how to do either of these).
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clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 15:35:26 GMT -8
I downloaded the tool, and have created the notepad files. Unfortunately it will not let me attach Addition at all...I get an error that says some data could not be parsed. I attached the other and copied the contents of Addition in my reply...but when I click on create post I get an error that says I have been blocked. what now?
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Oct 17, 2014 15:46:13 GMT -8
The forum does not like the "addition.txt" log you will have to use wikisend to upload the file to and post the download link, see my instructions in threads at the bottom for running FRST etc.
Quads
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clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 15:51:23 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 17:30:08 GMT -8
Yes, I have them both. Thank you both and I will return shortly with some instructions.
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clm
Junior Member
Posts: 51
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Post by clm on Oct 17, 2014 17:31:16 GMT -8
Thank you!
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Oct 17, 2014 18:33:24 GMT -8
Please read all of this post first before doing any of it. If you have a question, come back and ask. Notice: The attached files and procedure are for this thread's owner and no other system. Using them could damage other systems or cause them to be non-operational.Please download GiveMePower from this link to your desktop. Double click on the file once it it downloaded and run the self-extractor; use the default location of your desktop. (We will clean up our tools later.) Save (download / save as) the attached Fixlist.txt file to your desktop. Attachment DeletedYou should now have FRST64.exe, Fixlist.txt and 4 GiveMePower files on your desktop. 1) Double click on the GiveMePower.exe icon (green circle with a lightening bolt) to start the program. 2) Click on the Browse button in the middle of the screen. In the Open File Dialog box, navigate and find the FRST64.exe file located in the Desktop folder. Click on it and select Open. 3) FRST64 will load and run. 4) If there is an update to the program, FRST will inform you of this and download the program. Let it do this and then close the program. Return to step 2. 5) If there is no update available, the program load and quickly inform that there is no update. 6) Click on the Fix button to have FRST64 run the Fixlist scripts. Your desktop will close and your system restart to finish the removal process. 7) When finished, FRST will produce a Fixlog.txt log file. Please attach this file in your next reply.
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