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Post by dochemi on Oct 19, 2014 4:45:18 GMT -8
System starting acting funny the other day.....and keeps locking up Did so checking and finds many copies of dllhost.exe running
Tried everything I know to do...need some help
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Oct 19, 2014 9:10:50 GMT -8
Do Not use advanced tools or any tools used on this board without supervision.
Malware removal can be difficult over a forum as it is, without a user doing their own actions, the tools used are more advanced and thus have added danger that comes with that. This board is protected so that only Malware removers, Admin and Mods can reply to a users thread but all members can create a thread asking for removal of Infection(s)
Make changes to your computer only when the Malware Expert specifically states it. The Malware Experts request specific steps to be followed, as some malware removal requires multiple steps and evaluations along the way. When you take other advice or make other changes, this often negates the work done by the expert, and can sometimes result in an inoperable system. This also includes any tools or steps other than those the from the Malware Expert. We need to be certain about the state of your system to see what actually is going on, and what is required to fix the system while not harming the rest of the system. Most often, well-intentioned independent efforts can make things much worse. The malware remediation tools are more advanced than othe tools, and can often create bigger problems when used without expert guidance.
Follow all the directions in order, and to the end. Please perform all steps in the order they are listed in each set of instructions. As you might imagine, some steps are a bit complicated. If things are not clear, be sure to stop and let the Malware Expert know the problem. We don't mind clarifying a situation, as others might have the same question. If a tool does not run as expected, don't force it. Stop the steps, and update the forum topic with the current situation. It is better stop and let us know, than to force a tool to run and cause bigger problems. Also, when your computer is clean and we are finished, the Expert will tell you we are finished. Malware removal is a process that requires verification, and we want to be sure your system is completely clean before we're done.
When describing your problem, provide as much information as possible, as soon as possible. Explain as best you can what happens with your computer, e.g. it beeps three times, black screen with cursor then goes no further, system gets stuck at the Windows startup logo, etc. This helps the expert to understand what is happening to the system and what may be wrong. If your computer cannot start up successfully please provide details about your installed Windows Operating System, including the Version, Edition and if it is a 32bit or a 64bit system. (e.g. Windows Vista Home Premium 32-bit)
When the user follow instructions and things still go a little haywire, and it does happen, it is up to us to sort the extra problem out.
Take longer to read if your language is not English, so that hopefully it is understood.
Reply stating you have read the post fully.
I also if it is busy (have a lot of systems at once to deal with) like being in a supermarket checkout line, waiting their turn, I use the forum like a checkout line.
Also what is your Operating System and is it 32 bit or 64 bit??
Quads
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Post by dochemi on Oct 19, 2014 9:38:18 GMT -8
fully read and understand
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Post by dochemi on Oct 19, 2014 12:36:59 GMT -8
Windows 7 Pro - 64bit
AMD Athlon 3.0Ghz 8GB RAM
system keeps populating with an unending dllhost.exe's get really slow and/or locks up totally
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Oct 19, 2014 13:33:31 GMT -8
You may want to try using Safe Mode with Networking to do the instructions below Read Slowly and all of it.Please download www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ You need to download the 64 bit version.Place FRST64.exe onto your desktop from where ever it downloaded to. Start FRST64 that is on your DesktopThe tool will start to run.When the tool opens click Yes to disclaimer. (if it does) Press Scan button. It will make a logs ( FRST.txt and addition.txt) on your Desktop Please attach the log in your reply back. Or open the logs in notepad and copy the logs and paste back in a message as a reply. IF ADDITION.txt does not want to upload go to Wikisend wikisend.com/and upload the addition.txt there, then post the download link back in a message Quads
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Post by dochemi on Oct 20, 2014 2:29:57 GMT -8
Have a problem here..it say i am blocked
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Post by dochemi on Oct 20, 2014 2:31:45 GMT -8
and if i try to attach file, it says i am not allowed to attach file
tried copy and paste into message, and i get a window pop up that says im blocked
WHat now
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Post by dochemi on Oct 20, 2014 4:26:42 GMT -8
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Quads
Malware Removalists
In New Zealand
Posts: 9,387
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Post by Quads on Oct 20, 2014 12:08:38 GMT -8
You have already run Combofix as it has created it's Qurantine folder.
Do you still have the log it created after it was run previously
DO NOT RUN COMBOFIX AGAIN I just want the log that should already be on your system.
Quads
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Post by dochemi on Oct 20, 2014 13:57:20 GMT -8
I no longer have that log file. I had ran combofix trying to resolve the problem, and it did not seem to solve it
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