Krusty
Logging Assistant
In Oz
Posts: 2,330
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Post by Krusty on Nov 11, 2014 16:52:22 GMT -8
Please be patient. Every time you bump your thread it get's pushed further down the list.
Thanks.
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Post by raymondo70 on Nov 12, 2014 8:21:18 GMT -8
I have been waiting 15 hours from the time I supplied the first logs and have not heard a thing back. I am looking at other threads that have gotten resolved in less time. What the heck is going on? Does it really take this long? Getting out of hand.
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Krusty
Logging Assistant
In Oz
Posts: 2,330
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Post by Krusty on Nov 12, 2014 11:40:38 GMT -8
As I said, every time you bump you thread it gets pushed further down the list. Some people have been waiting patiently for many days without bumping their threads.
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 19, 2014 17:33:02 GMT -8
Unfortunately, the Addition.txt link is not valid for your file any more. Can you either upload it and provide a fresh link OR copy the log text and paste it in a reply here? I need that log to complete the Fixlist script for you. Thanks.
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Post by raymondo70 on Nov 19, 2014 20:31:12 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 19, 2014 22:42:47 GMT -8
Yesss; thank you!
You may want to read carefully all of this message first before starting the steps.
NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Download the script file that is attached by right clicking on it and selecting "Save Target As..." or "Save Link As ...." (depends on the browser you are using). Please make sure that the file type is set as Text File and the files name is Fixlist.txt , have it on the Desktop, so that fixlist.txt is next to FRST64.exe,
DO NOT DRAG AND DROP to download the script, it won't work properly for FRST.
The script tells FRST what to do.
Start FRST that is on the desktop by right clicking on file and selecting "Run as Administrator..."
When the tool opens click Yes to disclaimer. (if it still does)
Press the Fix button just once and wait. The script will be processed and your system restarted to complete the removal / breakage of the malware.
The tool will make a log on the Desktop (Fixlog.txt) please post it to your reply (attach or paste)
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Post by raymondo70 on Nov 20, 2014 9:04:29 GMT -8
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 20, 2014 20:23:11 GMT -8
Looks better so far; how is your system running now? FIRSTDownload Junkware Removal Tool from here and run it on the desktop. Double click on the downloaded file on your desktop; it will open up a command window and run from there. When asked, press any key to let it run. This will create a log on the desktop; please attach or copy & paste the log in your next post (JRT.txt). SECONDRead carefullyDownload Adwcleaner from here to your desktop and run a scan. You may have to right click adwcleaner.exe and choose "Run as Administrator" from the menu. (Click the Scan button to start the scanning). It will create a log after it is finished scanning. If not (or if it just asks for you to uncheck what you don't wanted deleted), there is a Report button in the middle of the main window; click that and it will make the log file. Once the report file is made, you can leave AdwCleaner running (but don't delete anything yet) or you can close it down (we can always get a fresh scan done before the deletions). ONE SCAN ONLY, PLEASEAttach or paste the log back here for review and further instructions. Thanks.
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Post by raymondo70 on Nov 21, 2014 6:02:57 GMT -8
I think I'm in trouble here. Ran the script yesterday and now when I try and boot up my computer is saying "Missing Operating System". Not sure what else to do. Thoughts?
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dbrisen
Malware Removalists
Posts: 3,688
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Post by dbrisen on Nov 21, 2014 7:31:43 GMT -8
Do you have access to another system with a CD burner and / or a USB drive (stick) with 16~32Gb size?
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